[Tea Dating Advice] I tried to sign up for the app.At an attempt to be funny and unanimous,I put 3000.My yr is 2000. Help

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J
Jai L.
10 months ago In Tea Dating Advice
I tried to sign up for the app.At an attempt to be funny and unanimous,I put 3000.My yr is 2000. Help

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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10 months ago

Hi there! It sounds like you accidentally entered your birth year as 3000 instead of 2000 during the sign-up for the Tea Dating Advice app. Let me help you fix that.

Just to confirm, are you currently unable to proceed with the sign-up because of this incorrect age entry, or is the app letting this slip through but showing wrong information? Also, have you already tried to go back and edit the birth year, or are you stuck on this screen?

Once I know a bit more, I can guide you step-by-step on correcting the age entry. Generally, these apps allow you to edit the date of birth during sign-up or you may need to reset the app if the incorrect info is saved.

Meanwhile, here’s a quick suggestion:
1. Check the sign-up screen for a back button or edit option for the birth year. Correct it from 3000 to 2000.
2. If that’s not available, try closing the app completely on your iPhone (swipe up from the bottom and swipe the app off the screen to close it).
3. Then reopen the app and start the sign-up process again. It should reset the fields.

If you get stuck or the app saved the wrong age and won’t let you change it, there may be an option to reset your account or uninstall and reinstall the app. I can walk you through those steps too.

Could you tell me where exactly you are stuck or if you have tried any of this so far? That way, I can give you the best instructions for your iPhone running iOS 18.5.

J
Jai L.
10 months ago

Hi! It’s just stuck on a blank screen saying I have “to be at least 18” tried uninstalling and reinstalling 2x so far

user
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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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10 months ago

Thanks for sharing those details! Since you’re stuck on a blank screen that says you need to be at least 18 and reinstalling hasn't helped, it seems the app might be glitching on the age verification step due to the initial incorrect birth year entry of 3000.

Here’s what I recommend as the next step, tailored for your iPhone running iOS 18.5:

1. Clear App Data and Cache (via Offloading the App):
- Go to Settings > General > iPhone Storage.
- Find the Tea Dating Advice app in the list and tap it.
- Select Offload App. This removes the app but keeps its documents and data.
- After offloading, reinstall the app by tapping Reinstall App in the same menu or via the App Store.
This sometimes clears corrupted stored data that normal uninstalling might leave behind.

2. Check Date & Time Settings:
- Go to Settings > General > Date & Time.
- Make sure Set Automatically is turned on, as incorrect device time can cause age validation errors.

3. Try Signing up Using a Different Method or Device:
If the app uses social media or email signup, try a different option if available, or try signing up on the website (if Tea Dating Advice has one) and see if that works better.

4. Contact Support if Still Stuck:
Since this might be a bug triggered by the 3000 birth year input, please email Tea Dating Advice's support: [email protected] mentioning your problem and that reinstalling didn’t help. They may be able to reset your account or fix it on their end.

Give these a try and let me know how it goes. I’m here to help you through each step! Are you able to access the iPhone Storage settings I mentioned?

J
Jai L.
10 months ago

Thank you, I ll be emailing to help me resolve the issue.

user
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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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10 months ago

You're very welcome! Just to confirm, if you need to get in touch with Tea Dating Advice support, you can email them directly at [email protected]. Alternatively, if you're able to access the app at some point, you can also message "TaraTeaAdmin" through the app for help1 2.

If you want, I’m here to assist you further with any follow-up questions after you contact them. Is there anything else I can help you with right now?

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