Hi! I see you mentioned the Stepler app is not working on your iPhone running iOS 18.5.0. I'd be happy to help you get it working again.

Could you tell me a bit more about what specifically isn’t working? For example:
- Is the app crashing when you open it?
- Are your steps or points not being recorded?
- Is there any error message appearing?
- When did this issue start happening?

This info will help me guide you better. Meanwhile, here are some quick checks you can try:

1. Make sure you have the latest version of Stepler installed from the App Store. Updates often fix bugs.
2. Restart your iPhone to refresh the system.
3. Check that Stepler has permission to access your Apple Health data (go to Settings > Privacy > Health, and enable Stepler).
4. Make sure your Apple Health and any connected apps (Fitbit or others if you use them) are also up to date.

If those don’t solve it, please share more details and we can try advanced steps!

Cant get in to the app

Thanks for clarifying that you can’t get into the Stepler app at all. Let’s work through this together.

First, a few quick questions to narrow down the issue:
- When you try to open the app, does it freeze, crash, or show any error message?
- Are you stuck on the login screen, or does the app close before you even see login options?
- Have you recently changed your password or login method (email, social login like Google/Facebook)?
- Is your internet connection stable? Sometimes logging in requires a good connection.

Meanwhile, here are some helpful steps to try:

1. Force close and restart the app: From your iPhone’s home screen, swipe up and hold to bring up recent apps, then swipe Stepler off the screen to close it. Then reopen the app.
2. Restart your iPhone: A quick reboot can resolve some app launch issues.
3. Check for app updates: Open the App Store, tap your profile icon, and scroll to see if there's an update available for Stepler. Update if yes.
4. Check your login credentials: Make sure you’re using the same login method and account details you originally signed up with. This can be key, per Stepler’s help notes about login methods2.
5. Reinstall the app: If the above doesn’t help, you can uninstall Stepler from your iPhone and then reinstall it from the App Store. This can fix corrupted app files.
6. Check your internet connection: Try switching between Wi-Fi and cellular data to ensure it’s not a network issue blocking login.

If after all this you still can’t get past the login or the app won’t open, it could be a server issue or a deeper software bug. I can help you escalate or check server status if needed.

Let me know how these steps go or if you see any error messages — that info will help me assist you better! Are you able to try these now?