Hi there! It sounds like you're having trouble accessing replays on Willow, with a message saying "Willow Replay not available. Not connection." Let's see if we can figure this out together.

First, can you tell me a bit more about your setup? Are you using the Willow TV app on your Macintosh, or are you trying to access it through a web browser? Also, are there any other error messages, or is it just the one about the replay not being available?

In the meantime, here are some basic steps we can start with:

1. Check Your Internet Connection: Ensure that your internet connection is stable and has a minimum speed of about 2 Mbps. You can do this by running a speed test on your browser.

2. Refresh the App/Page: If you're on the app, try closing it completely and then reopening it. If you're using a browser, refresh the page.

3. Clear Cache and Cookies: If you're using a browser, clearing cache and cookies can resolve some playback issues. You can usually find this option in the browser settings under 'Privacy' or 'History'.

4. Update the App: Make sure that your Willow app is up to date, as updates can resolve various issues.

5. Check for Service Outages: Sometimes, there might be service disruptions on Willow's end. You can visit their FAQ page for any updates on ongoing issues.

Let me know how it goes or if there are any additional details you can provide!