Hi! Thanks for reaching out about the issue with opening your Element Wallet. Just so I fully understand, you enter your email and password, tap "Continue," but then nothing happens—no error message, no loading, just no reaction at all?

Could you please confirm if this is happening on the web version or the app? Also, have you tried restarting the app or your device already?

Meanwhile, here’s a straightforward checklist we can try:
1. Double-check your email and password: Make sure there are no typos or extra spaces.
2. Restart the app: Close it completely and open again.
3. Clear cache: Since you’re on Windows using a WebKit browser, try clearing the browser cache and cookies. Sometimes cached data can cause login issues.
4. Update the app/browser: Confirm your app or browser is up to date. An outdated version might cause problems.
5. Uninstall and reinstall the app: If you're using the app version, uninstall and reinstall it, then try logging in again. This often resolves issues related to glitches2.

If you’ve done these and still can’t proceed after tapping "Continue," we might want to try resetting your password with a reset link sent to your email to make sure it’s not a credential issue. You can do this at the Element Wallet official site by clicking "Set a new password"10.

Let me know what you’ve tried or if anything new happens when you tap "Continue." That way I can guide you to the next best step!