Hi! I’m Emily, here to help with your NTES app issue. Could you please tell me a bit more about what’s happening with the app? For example, is the app crashing, not opening, not showing updated train info, or anything else specific? That way, I can guide you through the best steps to get it working on your iPhone with iOS 18.7.

Crashing

Thanks for letting me know the NTES app is crashing on your iPhone with iOS 18.7. Let’s try some basic steps first to fix the crashing:

1. Force quit the NTES app:
- Swipe up from the bottom of your iPhone screen and hold, or if your iPhone has a Home button, double-press it to bring up open apps.
- Find the NTES app’s window and swipe it up off the screen to close it completely.
- Wait about 10 seconds, then reopen the app to see if it still crashes.

2. Restart your iPhone:
- Hold the side button and either volume button until the power off slider appears.
- Slide to power off, wait a few seconds, then hold the side button again to turn it back on.

3. Update the NTES app:
- Open the App Store.
- Tap your profile icon at the top right, scroll down to see pending updates, and update the NTES app if available.

4. Check for iOS updates:
- Go to Settings > General > Software Update to check if an update beyond iOS 18.7 is available, as sometimes app crashes are fixed in newer iOS releases.

5. Reinstall the NTES app:
- Press and hold the NTES app icon until it wiggles, then tap the ‘X’ or ‘Remove App’ to uninstall.
- Then re-download it from the App Store.

Try these steps and let me know if the app keeps crashing or if something else is happening. We can dig deeper if needed!