Hi there! I understand your audiobooks in the Deseret Bookshelf app aren't advancing to the next chapter. Let's see if we can sort this out for you. To start, could you tell me:

- Have you tried closing and reopening the app?
- Is your Deseret Bookshelf app up to date?
- Are you using the app on your Windows device or another device?
- Did this issue start after a recent update or installation?

Knowing a bit more will help me guide you better!

I am using it with my Samsung Galaxy22 and yes to all the other questions

Thanks for sharing those details about using the Deseret Bookshelf app on your Samsung Galaxy S22 and confirming the app is updated. Since the problem is that your audiobooks don't advance to the next chapter, let’s try a few specific steps that might help resolve this:

1. Force Close and Reopen the App
Sometimes the app can get a bit stuck. Force close the Deseret Bookshelf app completely and then reopen it to see if playback behavior resets.

2. Refresh Your Library
In the app’s Library screen, try pulling down from the top to refresh the list. This can help if there is any sync issue affecting playback.

3. Check Audio Playback Settings
While your audiobook is playing, tap on the playback screen and look for any options related to playback speed, continuous play, or chapter skip. Ensure continuous play or auto-advance is enabled if available.

4. Re-download the Audiobook
Sometimes files get corrupted in download. Delete the audiobook from your device, then download it again fresh to see if that resolves the chapter advancing problem.

5. Reinstall the App
Since you mentioned the app is updated but this problem persists, uninstall the Deseret Bookshelf app from your Galaxy S22 and then reinstall it. This clears cache and can fix glitches.

6. Check Android OS Version
Make sure your Samsung Galaxy S22 is running Android 10.0 or newer, as older versions may cause compatibility issues with the app.

If you’ve tried these and still face the problem, it would be helpful to know:
- Does the chapter fail to advance only with specific audiobooks or with all?
- Does the problem happen only when connected to a certain network or always?
- Do you notice if the app jumps back or stops completely when trying to advance?

If needed, I can direct you to further support or escalate the issue. Here is a link from Deseret Book Help Center for general troubleshooting that might also help you: Deseret Bookshelf Help Center 4.

Let me know how these steps go or if you have more info!