Hi! I understand you recently changed your phone and now you’re having trouble setting up the EU Login app because it asks for stronger authentication and won’t let you proceed. Let’s get this sorted out together.

To clarify, when you try to access "Manage My M.devices," does the system ask you to do a stronger authentication step you can’t complete on the new phone? Also, are you able to log into your EU Login account through a different method (like email/password) currently?

Here’s a common approach that usually helps in these situations:

1. Remove all linked mobile devices from your EU Login account first. Since you changed your phone, the connection between your account and mobile app is broken. You need to delete the old devices via your EU Login account online. You can do this by logging in on your computer (using your credentials) and navigating to Manage My M.devices or Security Settings to remove the old phone(s).

2. Uninstall the EU Login app from your new phone to avoid conflicts, then reinstall it fresh from your app store.

3. Set up the app again by linking it to your EU Login account. When asked for the QR code or code during setup, scan or enter it following the instructions carefully.

4. If it still asks for stronger authentication and won’t let you proceed, it often means the account security requires resetting registered devices or phone numbers before you can add the new one.

If you don’t have access to the previously configured second-factor devices, you may need to erase all registered devices and phone numbers in your EU Login account online and then start fresh.

If these steps seem tricky or if you hit errors, I can guide you through the exact navigation or check for other solutions. Please let me know whether you can access your EU Login account on your PC or if you’re stuck earlier in the process.

If you want, I can also share specific links with detailed instructions.

Are you comfortable trying these steps so far?