Hi! Thanks for reaching out about the "blocked" error you're seeing on the Broadview FCU app. To better assist you, could you tell me exactly when the "blocked" message appears? For example, is it when you try to log in, make a transaction, or access a specific feature?

Meanwhile, here are some initial steps that often help resolve such issues:

1. Check Your Account Status: Sometimes accounts get temporarily blocked for security reasons. Try logging into your online account from a browser and see if any messages prompt you about holds or blocks.

2. Update the App: Make sure your Broadview FCU app is updated to the latest version from the official source. Outdated apps can have connection or authentication issues.

3. Clear App Cache or Data: On Windows devices using WebKit browsing, clearing the browser cache might help if you're using the web app. You can do this by:
- Opening your browser settings
- Navigating to Privacy or History settings
- Clearing cached images and files

4. Check Network: Sometimes network restrictions or VPNs cause blocked errors. Try switching your network, disabling VPN if any, and see if the issue persists.

5. Contact Broadview FCU: If the blockage is related to account security or a backend issue, calling Broadview FCU directly at 800-727-3328 can provide the fastest assistance to unlock your account or clarify the block2.

Could you try these steps and let me know if the problem continues? This will help me guide you further.