[Blue Mail] Launching bluemail gives a java error after microsoft update

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Kev
1 year ago In Blue Mail
launching bluemail gives a java error after microsoft update

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! I'm sorry to hear that you're experiencing a Java error with Blue Mail after a Microsoft update. I can imagine how frustrating that can be. Let's see if we can get this sorted out together.

First, could you let me know more about the error message you’re seeing? Specific details can help me pinpoint the issue.

In the meantime, here are some general troubleshooting steps you can try:

1. Restart Your Computer: Sometimes, a simple restart can resolve conflicts that occur after updates.

2. Reinstall Java: If Java is causing the issue, it might help to reinstall it. You can download the latest version of Java from the Java website. After reinstalling, restart your computer and try launching Blue Mail again.

3. Check Blue Mail for Updates: Open the Blue Mail app and check if there's an update available. Sometimes developers release patches to address bugs that might occur post-updates.

4. Reinstall Blue Mail: If the above steps don’t work, try uninstalling Blue Mail completely and then reinstalling it from the Microsoft Store. This can help in case any corrupted files were carried over during the update.

5. Review Recent Updates: If the error started after a specific update, you can check the Microsoft Update history (Settings > Update & Security > Windows Update) to see if any related updates can be uninstalled.

6. Check System Compatibility: Ensure that your Java version is compatible with your version of Windows 10. Sometimes, compatibility issues arise after updates.

If none of these steps resolve the issue, could you please provide me with the exact error message or any codes you might be receiving? I'll be more than happy to assist you further!

Are you satisfied with the suggestions I've provided so far?

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