[CashorTrade] Not Working

M
Mary
2 days ago In CashorTrade
Not Working

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Emily Roberts

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2 days ago

Hi there! I see you mentioned "Not Working" regarding the CashorTrade app. To help you better, could you please tell me a bit more about the issue you're experiencing? For example, is the app not opening, are you unable to log in, having trouble with notifications, or something else? The more details you provide, the easier it will be for me to guide you through a solution.

M
Mary
2 days ago
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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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2 days ago

Thanks for sharing that the CashorTrade app is not opening on your Windows WebKit browser. I’d like to check a couple of things with you to nail down the issue:

1. When you say “app,” are you using the CashorTrade desktop app, or are you accessing the website through your browser?
2. If it’s the desktop app, did it ever open successfully before, or is this the first time you tried?
3. Have you tried any steps already like restarting your device or reinstalling the app?

In the meantime, here are some general steps that often help with app loading issues on Windows:

### Step 1: Restart Your Device
Sometimes a simple restart can clear temporary glitches influencing app startup.

### Step 2: Update or Reinstall the App
- If you installed a desktop app, try uninstalling, then reinstalling the latest version from the official CashorTrade site.
- If you’re using a web browser, ensure your Windows and browser (WebKit engine in your case) are up to date.

### Step 3: Check Internet Connection and Firewall
- Confirm you have a stable internet connection.
- Verify that your firewall or antivirus software isn’t blocking CashorTrade.

### Step 4: Clear Browser Cache (If using browser)
Since your device is WebKit-based with Windows, clearing your browser cache can sometimes resolve loading problems:
- Go to browser settings > Privacy or History > Clear browsing data > Select cache and cookies > Clear.

### Step 5: Disable VPN or Proxy
If you are using a VPN or proxy, try disabling it temporarily and then launching the app or site again.

If these steps don’t get things working, there might be a server-side or known app issue recently reported by users (2).

Please try these and let me know what happens. We’ll get this sorted! Are you satisfied with this approach so far?

M
Mary
2 days ago

Cashortrade iphone app not opening

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Emily Roberts

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2 days ago

Thank you for clarifying that the issue is with the CashorTrade iPhone app not opening. Let’s try some steps specifically for your iPhone to get the app working again:

### Step 1: Force Close and Reopen the App
- Swipe up from the bottom of the screen (or double-click the home button if you have one) to bring up the app switcher.
- Find the CashorTrade app and swipe it up to close.
- Then, reopen the app and see if it launches.

### Step 2: Restart Your iPhone
- Hold the side button and either volume button until the power off slider appears.
- Slide to power off.
- Wait a few seconds and then hold the side button to restart.

### Step 3: Update the App
- Open the App Store.
- Tap your profile icon at the top right.
- Scroll to see if CashorTrade has an update available and tap Update if so.

### Step 4: Reinstall the App
- Press and hold the CashorTrade app icon.
- Tap “Remove App” and then “Delete App.”
- Go to the App Store, search for CashorTrade, and reinstall it.

### Step 5: Check iOS Version
- Make sure your iPhone is running the latest iOS version: Go to Settings > General > Software Update.

### Step 6: Check Notifications & Permissions
- Go to Settings > Notifications > CashorTrade and make sure notifications are enabled.
- Also, check Settings > Privacy to ensure the app has the necessary permissions.

If after these steps your app still won’t open, there have been reports from other users experiencing login and loading issues after recent updates or changes to the app’s backend. Sometimes, uninstalling and reinstalling gets rid of corrupted data, but if issues persist, it might be on the server or app update side that CashorTrade is working on fixing1 2.

Please try these iPhone-specific steps and let me know if the app opens, or if you get any error messages. We’ll work through this together! Are you satisfied with this plan so far?

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