Hi there! I understand you're having trouble with the high scores section in Speed Stars. It’s showing “no connection” even though you’re on Wi-Fi and have tried using mobile data too. Let's troubleshoot this together.

First, let’s check a few basic things:
1. Restart Your Device: Sometimes a simple restart can clear any temporary glitches.
2. Check Internet Connection: Since you’ve mentioned you're connected to Wi-Fi, could you try running a speed test on your iPhone? This will help ensure your internet connection is stable. You can use services like Speedtest by Ookla.
3. Switch Between Connections: If you haven’t already, toggle your Wi-Fi off and back on, then check if the issue persists. If it continues, try turning on mobile data again.

If you're still encountering the “no connection” message after these steps, we can move on to some deeper troubleshooting:

4. Check App Permissions: Sometimes the app might not have permission to access the internet. Go to Settings > Speed Stars and ensure that it's allowed to use Wi-Fi and cellular data.
5. Update the App: Make sure that Speed Stars is updated to the latest version. You can check for updates in the App Store.

6. Reinstall the App: If the issue persists, try deleting the app and reinstalling it. This can sometimes resolve connectivity issues by refreshing the app's settings.

If you've tried everything and are still facing the issue, it may be worth checking if there are any server issues on Speed Stars' end. Sometimes maintenance can lead to connectivity problems.

You can also reach out to support at [email protected] for further assistance.

Let me know how it goes, and if you need any more help! Are you satisfied with the solution I provided?

When I go to setting and speed stars there is only siri and voice how do I get wifi and data to be there

Thank you for providing that detail! Since you only see Siri and Voice options for Speed Stars in your settings, it sounds like there might be a specific issue with how the app is configured or possibly a glitch in the settings.

Here’s what we can try. Follow these steps:

1. Ensure Settings Permissions: First, check if the app has the required permissions. Go to Settings > Privacy & Security > App Privacy, and see if Speed Stars is listed and has unrestricted access. If not, adjust the settings accordingly.

2. Network Connection Settings: While Speed Stars may not explicitly show Wi-Fi and mobile data settings within the app settings, they should adhere to your device's overall network settings. Go to Settings > Wi-Fi to ensure you’re connected to your preferred network or Settings > Cellular to make sure the app can use mobile data.

3. Check for App Updates: Head to the App Store and look for any updates for Speed Stars. Sometimes missing features can be rectified in newer updates.

4. Clear App Cache: If the app permits, try clearing the app's cache to remove any temporary issues. If there isn’t a direct option, you can delete and reinstall the app to get a fresh start.

5. Reboot Your iPhone: If you haven’t done this already, a simple reboot can sometimes help resolve such connectivity-related glitches.

6. Contact Support: If none of these steps resolve the issue, it might be beneficial to contact Speed Stars support at [email protected] for deeper insight regarding your account settings.

If you haven’t already checked, you can also visit the App Store page for Speed Stars for any specific troubleshooting tips posted there 1.

Please let me know how these steps work out for you, and if you need more assistance! Are you satisfied with the solution I provided?

I went to data and yes it says it uses data but still it says no connection

Thanks for your patience! Since you confirmed that Speed Stars is allowed to use data, but you're still seeing "no connection," we can try a couple more steps to dig deeper into this issue.

1. Network Settings Reset: Sometimes resetting your network settings can resolve ongoing connectivity issues. Here’s how to do that:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will reset your Wi-Fi networks and passwords, cellular settings, and VPN/APN settings that you've used before, so be mindful of that.

2. Check for Server Status: It’s also important to check if Speed Stars is experiencing any server outages or maintenance that may prevent any connection. You might find community feedback on platforms like Reddit or social media. Here’s a link that might help: Reddit post on connection issues 4.

3. Firewall or VPN Check: If you're using any VPN or firewall applications, they might be affecting your connection. Try disabling them temporarily to see if that resolves the issue.

4. Try a Different Network: If feasible, try connecting to a different Wi-Fi network (like at a coffee shop or friend's place) to see if the app connects there?

5. Reinstall the App: As mentioned before, deleting and reinstalling Speed Stars can also refresh any corrupted settings or files.

If you’ve tried all the above steps and are still experiencing issues, I recommend reaching out to Speed Stars support directly at [email protected] for assistance. They will have access to more account-specific information and can provide more targeted help.

Let me know if these steps help or if you need more assistance! Are you satisfied with the solution I provided?

If I paid for the premiem version of speed stars and I restart my progress wil n have to pay aggain,and wil the connection work

Great questions! If you decide to restart your progress in Speed Stars, you typically should not have to pay for the premium version again. Most games tie premium subscriptions to your account rather than your saved data. But to be absolutely certain, I'll recommend checking the app information directly or the Terms of Service related to purchases. You can also contact customer support to verify this for your specific situation.

If you do restart the game, you should still have access to any premium features you paid for, as long as you log in with the same account used to make the purchase. You might need to restore your purchase, which is commonly available in the app settings.

Now, regarding the connection issue, restarting your progress shouldn’t affect the connectivity problem, but make sure your app is updated to the latest version before starting over—developers often release updates to fix bugs like connection issues.

If you're still facing challenges after trying these suggestions, the app support team at [email protected] would be able to assist you further regarding both the premium version and connection issues.

Let me know if you have any more questions or need further assistance! Are you satisfied with the solution I provided?

How to check if the app isnt updated but you have gon to the app store

To check if the Speed Stars app is up to date but you've already gone to the App Store, follow these steps:

1. Open the App Store: Tap on the App Store icon on your iPhone.

2. Tap on Your Profile Icon: Usually, your profile icon is located at the top right of the screen. This will take you to your account settings.

3. Scroll to the Update Section: After tapping on your profile, scroll down to find the section that lists updates available for your apps.

4. Check for Speed Stars: Look for Speed Stars in that list. If you see it listed, that means an update is available. If it says “Open,” it means you already have the latest version.

5. Toggling Updates: If you're having trouble seeing updates, you can try toggling the automatic updates feature by going to Settings > App Store and turning "App Updates" off and back on again. This sometimes resolves display issues in the App Store itself 1.

If everything appears up to date and you're still experiencing the “no connection” issue, consider reinstalling the app as a last resort. Just remember to check if you need to restore your premium purchase afterward!

Let me know if this helps or if you need further clarification on anything! Are you satisfied with the solution I provided?