Hi there! I understand that you're having trouble signing into the CSCPay app, as it says there's no internet connection while you are connected. Let’s work together to get this resolved!

1. Check Wi-Fi Connection: First, let's ensure that your iPhone is connected to the internet. Go to Settings > Wi-Fi and confirm that your network shows as connected. If it's connected, try opening a web page in Safari to check if the internet is functioning.

2. Restart the App: Sometimes, merely quitting the app and restarting it can fix connection issues. To do this, double-tap the Home button (or swipe up from the bottom of the screen if your iPhone doesn't have a Home button) to bring up the app switcher. Find the CSCPay app and swipe it up to close it. Then, reopen the app.

3. Restart Your iPhone: If restarting the app doesn't work, the next step is to restart your iPhone. Simply hold the power button until you see the slide to power off. Turn it off, wait a few seconds, and then turn it back on.

4. Check for App Updates: It's a good idea to ensure you have the latest version of the app. Open the App Store, go to your account by tapping your profile picture at the top right, and scroll down to see if CSCPay requires an update.

5. Forget and Reconnect to Wi-Fi: If the issue persists, you can try forgetting your Wi-Fi network and reconnecting to it. Go to Settings > Wi-Fi, tap the "i" next to your Wi-Fi network, and select "Forget This Network." Then reconnect by selecting the network again and entering the password.

6. Network Settings Reset: As a last resort, you may want to reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will erase saved Wi-Fi passwords, so make sure you have those handy before doing this! After this, reconnect to your Wi-Fi.

If you've tried all of these steps and still can't connect to the app, it might be worth reaching out to your property management staff, as there might be localized connectivity issues with the CSCPay service1.

Are you satisfied with the solution I provided? If the issue remains unresolved, feel free to let me know, and we can look deeper into it together!