[Watch Faces Gallery #1] App not working after iOS update. Tried to restart but to no avail. Remove app can't find in Appstore

D
DSim
1 year ago In Watch Faces Gallery #1
App not working after iOS update. Tried to restart but to no avail. Remove app can't find in Appstore

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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hello! I understand you’re having trouble with the Watch Faces Gallery #1 app after your iOS update. Let's see if we can get that sorted out together.

1. First, could you please confirm if the app is crashing immediately upon opening, or are you experiencing other issues, such as it not displaying your watch faces?

2. If it's crashing, try the following steps:
- Close the Watch Faces Gallery app completely by swiping it away from the recent apps.
- Restart your iPhone. You can do this by holding down the power button and sliding to power off.
- Once your device has turned back on, try opening the app again.

3. If you're still having issues, let's try removing and reinstalling the app. However, it sounds like you couldn't find it in the App Store. Sometimes, apps may temporarily disappear due to backend maintenance or updates. You can try this:
- Make sure your App Store is updated. Go to the App Store, tap on your profile icon, and check for updates.
- If you previously purchased the app, you can go to your App Store account and look for your purchased apps. This should show whether the app is still available for you to download.

4. Further Troubleshooting:
- If the app still doesn’t appear, you may need to check if any settings have changed post-update that might be affecting the app’s functionality.
- You might also consider unpairing your Apple Watch and re-pairing it to see if that resolves any syncing issues with your watch faces.

Let me know what steps you’ve tried or if you need more assistance on any of the suggestions! Are you satisfied with the solution I provided so far?

D
DSim
1 year ago

I tried all the above, still can't find the app in appstore. Paid for it and cannot use.

user
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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

I understand how important it is to get the Watch Faces Gallery #1 app working again, especially since you've already paid for it. Since you’re unable to find the app in the App Store, let’s explore a couple of options.

1. Check the Apple Watch App: Sometimes the Watch Faces Gallery is not a standalone app but can be accessed through the Apple Watch app on your iPhone. Open the Apple Watch app, then tap on "Face Gallery," and see if you can access the watch faces from there. This method is often recommended when users face difficulty finding the app directly in the App Store1.

2. Reinstalling Issues: If it still doesn’t appear, there could be some temporary server issue or maintenance on Apple's side. You might want to try again later or check if there's been any announcement regarding the app from the developers.

3. Contact Support: Since you’ve paid for the app and are not able to access it, it may also be helpful to reach out directly to the support team via email: [email protected]. They can provide you with specific information regarding your purchase and access issues.

4. Look for Alternatives: In case the app remains unavailable for a prolonged period, you might want to consider searching for alternative watch face apps that could serve your needs temporarily until the issue is resolved.

Let me know how it goes, and if there’s anything else I can assist you with! Are you satisfied with the solution I provided so far?

D
DSim
1 year ago

What to do if a purchased app is not visible or accessible on iOS?

user
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57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Since you're having trouble finding the Watch Faces Gallery #1 app you purchased on iOS, here are some steps to help you through it:

1. Check Apple ID: Ensure that you are signed in with the same Apple ID that was used to make the purchase. You can check this in your device's Settings: Tap your name at the top, and you’ll see your Apple ID information.

2. View Purchase History: Open the App Store app, tap on your account icon (usually in the top right corner), and select "Purchased." Here, you'll see a list of all the apps you've bought. If the app is listed, you can try downloading it again—it may let you know that you’ve already purchased it.

3. Hidden Purchases: Sometimes, apps may accidentally get hidden. To check this, go to Settings > your name > Media & Purchases > View Account. On the account page, look for "Hidden Purchases" or something similar, and see if the app is listed there. If it is, you can unhide it.

4. Restart Your Device: After making the above checks, restart your iPhone. This can sometimes help to refresh the App Store cache and make the app visible again.

5. Contact Developer Support: If you're still unable to access the app, considering that you’ve paid for it, I recommend reaching out to the developers directly through their support email: [email protected]. They should be able to provide more specific guidance.

6. Check for Notices: Occasionally, apps may go through maintenance or updates which can affect visibility. Checking the news section on the app's official website or social media might also provide insight.

If you continue to encounter issues or if the app still doesn’t appear, please let me know, and we can explore more alternatives together! Are you satisfied with the solution I provided so far?

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