Hi! I understand your scale from OKOK·International is giving you an inaccurate weight reading. Let's try to pinpoint what might be causing this.

First, can you tell me a little more? For example:
- Is the reading way off every time, or does it fluctuate?
- Are you using the scale on a hard, flat surface like tile or hardwood?
- Have you recently recalibrated or reset the scale?
- Are you wearing shoes or heavy clothing when you weigh yourself?

Usually, inaccurate weight readings from digital scales like ours can happen due to calibration, placement, or environmental factors. Here's a simple step-by-step to try:

1. Place the scale on a hard, flat surface: Avoid carpets or uneven floors.
2. Turn the scale off and on: Some models require pressing the power button to wake and initialize.
3. Step on the scale alone without shoes or heavy clothes: Ensure consistent conditions each time.
4. Let it calibrate: Stand still for a few seconds; sometimes scales need a moment to stabilize before locking the reading.
5. If your model supports it, try recalibrating or resetting: This can often be done by pressing and holding the power button or a combination of buttons. Check your user manual for specific instructions.

If you have the OKOK app connected, make sure it is updated and synced correctly. Sometimes app glitches cause discrepancies as well.

Could you try these and let me know if the reading improves or still feels off? If the problem persists, we can explore advanced settings or account sync issues.

I’m here to help you get a reliable reading!