[MeChat] When i try to agree to the terms of use and privacy policy nothing happen stuck at 53 percent

A
aza
5 months ago In MeChat
when i try to agree to the terms of use and privacy policy nothing happen stuck at 53 percent

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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5 months ago

Hi! I see you're stuck at 53% when trying to agree to the MeChat terms of use and privacy policy. I’d love to help you get past this. Just to clarify, is this happening right after you tap the agree button, and nothing else happens? Also, are you using the app in any language other than English?

From what I've seen, one common fix for this loading issue is to make sure your device's language is set to English, as some users have reported the app hanging if the language is different. Could you check your Windows language settings and try switching to English if it’s not already?

If that doesn’t help, here’s a step-by-step I recommend:

1. Close the MeChat app completely.
2. Clear browser cache and cookies if you’re using a web version, or clear the app cache if available.
3. Restart your device.
4. Open MeChat again and try the terms acceptance step.

If it still hangs at 53%, you might want to try reinstalling the app or checking your internet connection to make sure there’s no interruption during this step.

Let me know if you’ve tried any of these already or if the language switch helped! I’m here to guide you through.

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