[Perfect Piano] I paid to add cello but it no longer works.

P
Peter
1 year ago In Perfect Piano
I paid to add cello but it no longer works.

Comments

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Hi there! I understand that you're having trouble with the cello feature in Perfect Piano, which you paid to add. Let's work together to resolve that.

To get started, could you let me know what exactly happens when you try to access or use the cello sound? For instance, do you see any error messages, or is it just not playing sound? Additionally, when was the last time it worked properly for you? These details will help me understand the issue better.

P
Peter
1 year ago

It says that Prrfect piano requires access to external storage for files

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Thanks for the clarification! The message about requiring access to external storage is likely related to the app's need to save or access certain files, such as MIDI files, to provide you with a fuller experience, including the cello sound you paid for.

Here's how to enable permissions for Perfect Piano, so it can access your external storage:

1. Open Settings on your Android device.
2. Scroll down and select "Apps" or "Application Manager."
3. Find and tap on "Perfect Piano" from the list of apps.
4. Tap on "Permissions."
5. You should see a list of permissions. Look for "Storage" and ensure it's set to "Allow."
6. If it’s not allowed, please tap the toggle to allow access.

After you've adjusted these settings, restart the Perfect Piano app and check if the cello feature is working again.

If you're still having trouble after that, please let me know, and we can explore additional solutions together! Are you satisfied with this solution?

P
Peter
1 year ago

All working fine. Now.Than̈ks for help

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

I'm so glad to hear that everything is working fine now! If you ever have more questions or need assistance in the future, don't hesitate to reach out.

Just as a quick note, if you run into any issues such as the app not responding or needing further support, there are several resources available online that might help. For example, you can check out troubleshooting guides on YouTube for various Perfect Piano issues, like this one on fixing app responsiveness: How To Fix Perfect Piano App Isn't Responding Error1.

Is there anything else you would like to know or need help with today?

Leave a comment