[MonoBoost Cancel Subscriptions] I'm trying to create and set up an account period i've tried linking to my bank account and have got I still can't log into my account

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I'm trying to create and set up an account period i've tried linking to my bank account and have got I still can't log into my account

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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3 months ago

Hi there! I’d like to help you get this sorted out. Just to clarify, you’ve managed to link your bank account in the MonoBoost Cancel Subscriptions app, but you still can’t log in to your account—is that right? Also, could you tell me if you’re seeing any specific error messages when trying to log in, or is it simply not letting you proceed?

Knowing these details will help me guide you more precisely. Meanwhile, I’ll share some initial steps that often help in similar scenarios:

1. Double-check Your Credentials: Make sure you are entering the correct email/username and password associated with your MonoBoost account.

2. Check App Version and Updates: Ensure your app is updated to the latest version available on Google Play Store. Sometimes bugs in older versions can cause login issues.

3. Restart the App and Device: Close the app completely, restart your Android 10 device, and then try logging in again.

4. Check Internet Connection: Confirm that your internet connection is stable and strong, whether it’s Wi-Fi or mobile data.

If you’ve already tried these and are still stuck, there are a couple of known issues reported with linking bank accounts and progressing after selecting payment amounts, where the app does not show the next button for moving forward.

If the app doesn’t let you proceed after linking your bank (for example, no "Next" button appears), you might need to:

- Clear the app cache: Go to Settings > Apps > MonoBoost > Storage > Clear Cache.
- Try uninstalling and reinstalling the app.

Another angle to consider is checking if your bank supports integrations with MonoBoost; some banks have additional security or restrictions that might block linking.

If you don’t see any errors but just can’t proceed or log in, it could also be related to your account setup not being fully completed—sometimes the app requires verification steps via email or SMS.

Could you walk me through exactly what happens after you link your bank? Any error messages, or does the app just freeze or refuse to move forward?

With a bit more detail, I can help you pinpoint the problem better. Looking forward to your reply!

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