[Fulton Bank] Internal transfer went through twice and the dates of the transfers say June 02, 2025

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Robyn Harrison
1 year ago In Fulton Bank
Internal transfer went through twice and the dates of the transfers say June 02, 2025

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I understand that you noticed an internal transfer at Fulton Bank went through twice, and both transfers are showing a future date of June 2, 2025. I’d like to help you get this sorted out.

To start, could you confirm a couple of details for me?
- Did you initiate the transfer once or twice?
- Are both transfer amounts the same?
- Is the incorrect date showing on your online banking statement or somewhere else?
- Have you tried refreshing the app or logging out and back in?

These details will help me pinpoint what might have caused the duplicate and the future date error.

Meanwhile, here are some initial steps you can try:
1. Log out of your Fulton Bank online or mobile banking app.
2. Clear the browser cache and cookies on your WebKit browser (Android OS 10).
3. Log back in and check the transfer history for any updates or corrections.
4. If possible, check your email or notifications for any transaction alerts that might clarify the date or duplication.

Sometimes, a display or syncing glitch can cause incorrect dating or duplication in banking apps.

Once you provide those details or try this, I can guide you further, including looking into the transactions in more depth or initiating a dispute if necessary.

How does that sound?

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