Hi there! I understand that when you're trying to log in on the "confirm user" page of the Michigan DNR Hunt Fish app, it completely freezes and you can't exit. That does sound tricky.

To help you better, could you please tell me:

- Are you using the app on your Ubuntu device through a browser or a native app?
- Which browser and version are you using if it's through a browser?
- Have you noticed if this freezing happens every time you try to log in, or just occasionally?
- Have you already tried closing the app or browser and restarting?
- Any other details like if you recently updated the app or your device?

This info will help me guide you through some steps to resolve the freezing issue. Looking forward to hearing from you!

using the app on a samsung s21 FE android phone

Thanks for sharing that you’re using the Michigan DNR Hunt Fish app on your Samsung S21 FE Android phone and experiencing freezing on the "confirm user" login page.

Here are some steps we can try to resolve this:

1. Force Close and Restart the App
- Go to your phone’s Settings > Apps > Find the Hunt Fish app > Tap “Force Stop.”
- Then reopen the app and try logging in again.

2. Clear the App Cache and Data
- Settings > Apps > Hunt Fish app > Storage > Clear Cache.
- If the problem persists, try “Clear Data” but note this will log you out and reset the app, so have your login credentials handy.

3. Check for App Updates
- Open Google Play Store > Search for "Michigan DNR Hunt Fish" > Update if available. Sometimes bugs causing freezes are fixed in newer versions.

4. Restart Your Phone
- A simple reboot can resolve temporary glitches that lead to freezing.

5. Reinstall the App
- Uninstall the Hunt Fish app completely, then reinstall it from Google Play Store. This ensures a clean install and replaces any corrupted files.

6. Check Internet Connection
- Verify you have a stable internet connection (Wi-Fi or mobile data). A spotty connection can sometimes cause the app to hang when trying to confirm login.

7. Try Logging in on Another Device or Browser
- If possible, test logging into your account via another phone or on a web browser to check if the issue is specific to your Samsung S21 FE.

If none of these steps work, there might be an issue with the app’s compatibility or a bug. In that case, reporting this to Michigan DNR support through their official site or their app feedback option can help them prioritize a fix.

Here is the official Michigan DNR Hunt Fish app info page if you want to contact support or check updates:
https://www.michigan.gov/dnr/things-to-do/hunting/huntfishmi 1

Could you please try these steps and let me know if the freezing persists or if any step helped? I’m here to assist!

Troubleshooting Michigan DNR app on Android

Thanks for asking about troubleshooting the Michigan DNR Hunt Fish app on Android. Based on available information, here are some useful tips and contacts specifically for Android users to address app issues like freezing or login trouble:

1. Contact Live Support:
If you are having specific problems with the app (such as login freezing), Michigan DNR offers live assistance at the phone number 517-284-6057. They can provide specialized help for issues including eHarvest tags and other app functionalities.

2. Google Play Store Updates and Reviews:
Make sure your app is up to date by visiting the Google Play Store page for Michigan DNR Hunt Fish. Sometimes users share useful troubleshooting tips in the reviews, and developers often post update notes that may address known bugs.

3. Report Issues Through the App or Michigan DNR Website:
The DNR typically encourages users to report technical problems via their official website or through app feedback options. The official app info page is here:
Michigan DNR Hunt Fish app info
You can use this to verify you have the latest version and find additional support links.

4. General Android Troubleshooting Steps:
- Force stop and clear cache/data of the app via Settings > Apps > Hunt Fish app.
- Restart your phone.
- Uninstall and reinstall the app.
- Ensure your Android system is updated, as app incompatibility can sometimes stem from outdated OS versions.

Since you mentioned freezing on the login confirmation page, live support via the DNR phone line could be particularly helpful, as they can check if there are any account-specific issues or broader outages.

Would you like me to help you with the step-by-step process to clear app cache and data, or tips on how to contact DNR support directly? Let me know!