Hello! I understand you're having trouble with emails added to the outbox in Voice Record Pro on your Windows device, where it keeps saying the new mail will be sent on the next mail sync but it never actually sends. Let's dig into this together.

First, can you tell me if you're using a built-in email client within the app or if the app is launching your regular email client to send the recorded voice file? Also, have you checked whether your device is connected to the internet properly when attempting to send, and if the email credentials you entered are correct?

Meanwhile, here are some steps you can try to resolve this issue:

1. Check your Internet Connection: Ensure your device has a stable internet connection as emails stuck in outbox usually mean the app can't communicate with the mail server.

2. Verify Email Account Settings: If you are sending emails directly from Voice Record Pro, double-check the SMTP (outgoing mail server) settings to ensure they are correct for your email provider. Incorrect settings can cause emails to remain in the outbox.

3. Send Immediately Setting: Some email clients wait for a scheduled sync before sending mails. If possible, enable the option to "send emails immediately" rather than waiting for sync.

4. Reduce Attachment Size: Large attachments can cause emails to get stuck. Try sending a smaller recorded file to see if that resolves the issue.

5. Restart the App and Device: Sometimes temporary glitches clear by restarting the app and your device.

6. Check for App Updates: Confirm that you are running the latest version of Voice Record Pro, as updates often include fixes for bugs including email sending problems.

7. Try Alternative Sharing Methods: If emailing through the app continues to fail, consider exporting the recording and sending it via your regular email client outside of Voice Record Pro.

If these steps don’t help, can you tell me if the email is stuck in the outbox of the app or your email client? Also, does the app show any error messages specifically? That way I can guide you more precisely.

Are you satisfied with this initial guidance so far? Let me know what you find!

Email is stuck in the outbox of the app

Thank you for confirming the email is stuck in the app's outbox. Since this happens within Voice Record Pro on your Windows device, here are some targeted steps you can try to resolve it based on common causes and fixes seen in similar apps:

1. Toggle Airplane Mode and Restart Device:
Even though you're on Windows, a brief network disconnect and reconnect can help. Temporarily disconnect your internet (for example, disable Wi-Fi, then enable again) and restart your computer. This can reset the connection to the mail server and often unblocks stuck emails1.

2. Check the Outgoing Mail (SMTP) Settings in the App:
Since emails are stuck, verify the specific SMTP settings you entered in Voice Record Pro for sending emails. Make sure the server address, port number, and encryption type (usually SSL/TLS) match those required by your email provider.

3. Reduce Attachment Size:
Large recordings can slow or block sending, especially if there is a file size limit set by your email provider. Try sending a smaller recording or compress the file before emailing.

4. Clear App Cache or Data:
Although more common on mobile, if the Windows app has this option, clearing cache or temp data might remove corrupted temporary files causing the issue.

5. Try Sending from Default Email Client:
Export your voice recording file from Voice Record Pro to your desktop and try attaching it in your usual email program (Outlook, Gmail web, etc.) to see if it's a Voice Record Pro-specific issue.

6. Check for App Updates or Reinstall:
An update or reinstall can fix bugs that cause emails to get stuck in the outbox.

If after these you still see emails lingering in the app's outbox, it could be a bug or issue with the app's mail sending mechanism on Windows specifically. In that case, contacting the official Voice Record Pro support with detailed logs or screenshots would be the next best step.

Would you like me to assist you step-by-step with checking SMTP settings or exporting recordings for alternate sending? Let me know! Are you satisfied with the suggestions so far?