Hi, thanks for your response.

I've already tried all of the troubleshooting steps you mentioned:

• My internet connection is working fine.
• I tested both Wi-Fi and mobile data.
• I force-closed and reopened the app.
• I restarted my phone.
• I'm using the latest version of TeleGuard.
• Battery optimization is disabled for the app.

Unfortunately, I'm still getting the "No connection to server" error every time I open TeleGuard.

Could you please check if there's a server-side issue or review my account? If there are any advanced troubleshooting steps, log collection instructions, or known issues related to this error, I'd appreciate your guidance.

Thank you!

Hi! Thanks for reaching out, and we're sorry you're experiencing this issue.

A server error during login can sometimes be temporary. Please try the following first:

Restart the app and try logging in again. Make sure you're using the latest version of Infinite Flight. Try switching between Wi-Fi and mobile data.

If the issue persists, we'll need to investigate your account further.

Account ID: 6814885390

We've noted your account ID and will look into it. Thank you for your patience—we'll update you as soon as we have more information.