Game won't open on app or on web either, since beginning of october. Reinstalled etc but won't work

To resolve the issue of the Redecor game not opening on either the app or web since the beginning of October, you can follow these step-by-step troubleshooting measures:

1. Check for Updates: Ensure both your app and device operating system are up to date. Go to your app store (Google Play Store or Apple App Store) and check if there’s an update available for Redecor.

2. Clear Cache and Data:
- If you are using an Android device, go to Settings > Apps > Redecor > Storage, then select Clear Cache and Clear Data. Note that clearing data may cause you to lose game progress unless it’s saved to your account.
- For iOS, simply uninstalling and reinstalling usually clears the cache.

3. Reinstall the Game: Uninstall the Redecor app completely from your device. Restart your device and then reinstall the game from the app store.

4. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. You might also want to test the connection by accessing other websites/applications.

5. Check Server Status: Sometimes the game might be down due to server maintenance or other issues. Check community forums or the official Redecor social media pages to see if other users are reporting similar issues. For instance, various Reddit threads indicate that users have experienced similar problems recently, suggesting it may not be isolated to your device - learn more.

6. Contact Support: If the above steps do not solve the problem, reach out to Redecor's customer support. You can typically find assistance via their official website or through their app's support option.

7. Temporary Workarounds: If you can access the game momentarily, you could try logging in with another method (such as Facebook) if you have the option, as some users have reported different login methods react differently under connectivity issues - learn more.

8. Check Forums for Bug Fixes: Stay updated on any forums discussing recent bugs since the update. There are ongoing discussions about issues players are facing recently, which might provide additional solutions or confirmation of known bugs from the developers - learn more.

If none of these steps assist in resolving the issue, it is possible that there may be a larger issue affecting multiple users, in which case ongoing patience until a fix is implemented may be necessary.

Game won't open on app or on web either, since beginning of october. Reinstalled etc but won't work