Hi there! I see you're able to log into your BinBin Scooters account on other phones but not on your own Android 10 device using WebKit browser. Let's get this sorted out for you.

First, could you tell me a bit more? For example:
- Are you using the BinBin Scooters app or trying to log in via the web browser on your phone?
- When you try to log in, do you see any error messages or does it simply not respond?
- Have you tried restarting your phone or closing and reopening the app/browser?
- Is your phone connected to a stable internet connection?

Meanwhile, here’s a step-by-step suggestion you can try:

1. Clear cache and data for the BinBin app or browser: Sometimes, corrupt saved data causes login issues.
- For the app: Go to Settings > Apps > BinBin Scooters > Storage > Clear Cache and Clear Data.
- For the browser: Go to Settings > Apps > Your browser (WebKit) > Storage > Clear Cache and Clear Data.

2. Check internet connection: Make sure Wi-Fi or mobile data is active and stable. Try toggling airplane mode on and off to reset network settings.

3. Update the app or browser: Make sure you have the latest version of the BinBin Scooter app installed from Google Play Store, or if logging in through browser, ensure WebKit is updated.

4. Try logging in with a different internet connection: Sometimes network restrictions can block login.

5. Restart your phone after these steps and try logging in again.

If after all these steps you still cannot log in on your phone but can on others, it might be worth reinstalling the app or, if using the browser, trying a different one temporarily like Chrome or Firefox to help isolate the issue.

Could you try these and let me know what happens? That way I can further tailor the solution for you.

Does not work

Thanks for letting me know the initial steps didn’t work. Let’s dig a bit deeper to get you logged in on your Android 10 device.

Since the app or browser login works on other phones, we can rule out account issues or server-side problems. Here are some advanced steps to try:

1. Check App or Browser Permissions
Go to Settings > Apps > BinBin Scooters app or your WebKit browser > Permissions. Confirm that permissions like Storage and Location are enabled since the app might need those to log in properly.

2. Disable VPN or Proxy
If you are using a VPN or proxy service on your phone, try disabling it. Sometimes these can interfere with authentication and login processes.

3. Try a Different Browser
Since you mentioned WebKit browser, could you try logging in via a different browser like Chrome or Firefox on your Android 10 device? This test can help identify if the issue is specific to the WebKit environment.

4. Check Date & Time Settings
Make sure your phone’s date and time are set correctly. Incorrect settings can cause issues with secure login tokens.

5. Check for App Account Conflicts
If you have multiple Google accounts on your device, try removing other accounts temporarily or log in after clearing those cache/data to avoid conflicts.

6. Reinstall the App
If using the app, uninstall it completely, restart your phone, then reinstall the latest version from Google Play Store.

7. Review Error Messages
If you get any specific error messages while logging in, please share them with me; it will help diagnose more precisely.

If none of these works, it might be best to escalate this to our specialized support. You can email [email protected] with details, but let’s try these first.

Please give these a try and let me know what happens! Are you seeing any error messages?