[PolyBuzz] It says I have a network error even though my internet is fine. I use poly buzz in the website.

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Ashley
1 year ago In PolyBuzz
It says I have a network error even though my internet is fine. I use poly buzz in the website.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi! Thanks for reaching out about the network error on PolyBuzz even though your internet seems fine. I’d like to help you get this sorted out.

To better understand, are you accessing PolyBuzz through a web browser on your Android device? Also, is this network error appearing right when you try to load the website or while interacting with certain features? Knowing this will help me guide you effectively.

Meanwhile, I can suggest a few steps to try that often resolve such issues on web apps:

1. Clear Browser Cache and Cookies: Sometimes old data gets in the way. Go to your browser settings, find "Privacy" or "Storage," and clear cached images and files along with cookies.

2. Refresh the Website: After clearing cache, close the browser completely and reopen the PolyBuzz website.

3. Check Browser Permissions: Make sure the browser has permissions to access the network and doesn’t have any restrictions enabled (e.g., data saver or network blocking).

4. Try a Different Browser: Since you’re on Android OS 9 with WebKit-based browsers, trying Chrome or Firefox if available can help isolate if this is browser-specific.

5. Disable VPN or Proxy: If you use a VPN or proxy, try turning it off temporarily as some networks can interfere with polybuzz.ai servers.

6. Restart Your Device: A simple restart can sometimes resolve network-related glitches affecting the browser.

If you’ve already tried these or if the error persists, let me know what steps you’ve attempted and any error messages you see exactly. We can then dive into a more advanced check, like verifying if there are any server outages or account-specific issues.

Looking forward to your reply!

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