Hi there! I understand that when you create a new video slideshow with photos in the PNP app, it keeps showing old photos from last year as well. That sounds like a puzzling issue.

To get a clearer picture, could you tell me:
- Exactly how you are selecting the photos when making the new video? Are you manually picking new photos or using an album or automatic selection?
- Are the old photos embedded somehow in the video project, or do they appear when you just play the finished video file?
- Have you tried clearing any cache or temporary files related to the app?

Usually, old photos appearing might happen if cached or previously saved slideshow data is being reused, or if the photo selection includes older images unintentionally.

Here’s what I suggest as a step-by-step solution on your Windows device running WebKit browser:

1. Clear Cached Data for the PNP app and browser. This helps remove old temporary files that might be causing the app to recall last year’s photos.

2. Create a New Photo Album/Folder with only the photos you want in the slideshow. Sometimes, the app reads from default albums or folders including old photos.

3. Make sure you explicitly select only the new photos for your video slideshow, avoiding choosing any preset album that may include old pictures.

4. Before playing the slideshow video, check the file itself using a media player like VLC to confirm what photos it contains.

5. If the PNP app has a “reset” or “clear slideshow” feature, use it to ensure the app isn’t pulling from saved slideshow templates that contain old images.

If you’ve already tried these or if you want, I can guide you through clearing app cache or managing photo selection explicitly.

Are you able to provide a bit more info on your process or what you've tried so far? That way, I can tailor the guidance perfectly for you.

I did create a new folder for this year, everytime I save it it goes to draft and when I check it the old photos are on there, I did manage to do a video but when it played the old photos are on there, I have been using PNP for around 12 years and have never had a problem before

Thanks for sharing these details! It’s good to know you’re creating a new folder for this year’s photos and that the video drafts still unexpectedly contain last year’s photos. Since you’ve been using PNP for many years without this problem, it suggests some kind of glitch or saved data overlap might be happening now.

Here’s what I’d recommend next on your Windows device:

1. Clear App Cache and Temporary Files: Sometimes, apps keep old files in their cache or temporary space, which might cause drafts to pull in outdated content. Since this is a Windows setup and you mentioned using WebKit browser, try clearing the browser cache and the PNP app’s stored data if possible. For the browser, you can press Ctrl+Shift+Del, choose cached images and files, then clear data.

2. Check Draft Storage Location: See if the PNP app or website saves draft videos in a specific folder on your PC. If yes, try deleting the old draft files manually to prevent them from reloading old photos.

3. Make a New Project from Scratch: Instead of opening a draft, try starting a new project fully from the beginning, then select only the new folder photos explicitly.

4. Close and Restart the Browser/App: After clearing cache and deleting drafts, close everything and reopen to start fresh.

5. Check for Updates or Reinstall: Confirm that your PNP app or web platform is up to date. If it’s an app, uninstalling and reinstalling can sometimes fix strange saved data issues4.

If after these steps the old photos still appear, the issue might be with how the app references your photo folders or saved slideshow templates internally. In that case, reaching out to PNP support directly with your scenario could be the best next step.

Would you like me to walk you through clearing your browser cache or locating draft files on your PC? Or if you tried any of these just now, let me know so we can explore other options!