Hi! It sounds like you’ve noticed an unexpected recurring charge from PNP on your credit card, and you didn’t authorize this subscription. Let’s work through this together to clarify what’s happening and how to resolve it.

First, can you tell me:
- Do you recall signing up for any service connected to PNP or Portable North Pole app recently, even if you didn’t mean to start a subscription?
- Have you checked any emails or receipts confirming a purchase or subscription activation?
- Have you tried contacting PNP directly through their app or website regarding this charge?

Generally, for unauthorized recurring charges, here’s a step-by-step approach:

1. Review Account or App Subscription Details
Check the Portable North Pole app or website account to see if there’s an active subscription linked to your profile. Sometimes charges are tied to automatic renewals you might have overlooked.

2. Cancel the Subscription
If you find an active subscription, cancel it immediately to stop future charges.

3. Contact PNP Customer Support
Reach out to call Santa Claus with PNP support or their billing team to report the unauthorized charge. They might be able to help refund or stop the payment.

4. Dispute the Charge with Your Credit Card Company
If PNP cannot provide a satisfactory explanation or refund, contact your credit card issuer directly to dispute the unauthorized transaction. Many credit card companies have fraud protections that can help reverse the charge.

5. Monitor Your Credit Card Statements
Keep an eye on upcoming credit card bills to ensure no further unwanted charges occur.

Does this match what you’ve done so far? If not, I can guide you through any of these steps in more detail, especially how to dispute the transaction with your card provider or contact PNP support.

Are you able to check your PNP account right now, or should I help with contacting the credit card company?