Hi there! I understand you're not receiving the password reset email from OneMain Financial. Let’s work through this together to get it sorted out.

First, could you please confirm:

- Which email address you’re using to request the reset?
- Have you checked your spam or junk mail folders for the reset email? Sometimes those emails end up there.
- Also, are you trying to reset the password via the OneMain website or the mobile app?

Meanwhile, here’s a quick step-by-step you can try:

1. Check your spam or junk folder carefully for an email from [email protected]. The reset email might be there.
2. Make sure you are entering the exact registered email address on the OneMain password reset page: https://www.onemainfinancial.com/forgot-password
3. Try resubmitting the password reset request after confirming your email address.
4. If possible, add [email protected] to your email contacts or safe sender list to prevent future emails from being blocked.

If after this you still don’t get the email, there could be an issue with email delivery or account setup. Let me know what happened after these steps, and I can guide you through further troubleshooting or next steps.

Are you able to check the spam folder first?

Thanks for sharing that! Since you're using the OneMain Financial app and haven’t received the password reset email, let's double-check a couple of things together to help get this email to you.

1. Please make sure to check your spam or junk folder for an email from [email protected]. Sometimes the reset emails get filtered there.
2. Try resending the password reset email through this link on their website, which works for app users as well:
https://www.onemainfinancial.com/forgot-password
Enter your registered email and submit a new request.
3. Also, add [email protected] to your email contacts or safe sender list to prevent blocking or filtering in the future.

If that still doesn’t work, it’s possible there might be an issue with your account email status or delivery from their servers. In that case, you could try resetting your password directly from the OneMain customer login area:
https://onemain.youronlineaccount.com/pub/forgotpassword.aspx

If none of these steps works, I would recommend reaching out to OneMain’s support team directly for assistance with your account, as they can check if there is a block or issue on their end.

Let me know after trying these steps if the reset email still doesn’t arrive, and we can explore next steps!

Are you able to try checking your spam and resending the password reset email now?