Hi there! I see you’re encountering a “still in progress” status in the OwnBank app. Could you please tell me a bit more about what action you were performing when you saw this status? For example, were you making a transfer, submitting a loan application, or something else? This will help me guide you better.

In the meantime, here are some general steps we can try for the "still in progress" status issue in OwnBank:

1. Refresh the App: Sometimes the status doesn’t update in real-time. Try closing the app completely (swipe it away) and then reopen it to see if the status updates.

2. Check Your Internet Connection: Make sure your iPhone has a stable internet connection, either via Wi-Fi or cellular data.

3. Update the App: Ensure that you have the latest version of the OwnBank app installed from the App Store. Sometimes pending updates fix status issues.

4. Wait a Little Longer: Some processes, especially transfers to different banks or international transactions, can take time and remain "in progress" until fully processed.

5. Log Out and Back In: Logging out of your account in the app and logging back in can refresh your session and sometimes resolve status stuck issues.

If you have already tried these, please let me know so we can dive deeper, like checking for possible server issues or account-specific delays.

Could you also confirm if the issue persists only on your iPhone or if you’ve checked the OwnBank website or another device?

Looking forward to helping you get this resolved!