Hi there! I see you're having trouble with the Coin Chase feature in Family Island. I'd be happy to help you get it working again.

To start off, could you tell me a bit more about the issue? For example:
- Are you unable to open or access the Coin Chase feature at all?
- Is it showing incorrectly or freezing when you try to use it?
- Have you noticed whether your event coins or tokens are updating or accumulating as expected?

This info will help me guide you through the best steps to fix it. Meanwhile, here are some general things we can try:

1. Restart the game and device: Close Family Island completely and reboot your Android device. This often resolves temporary glitches.

2. Check for updates: Make sure you have the latest version of Family Island from your app store. Sometimes Coin Chase issues happen if the game version is outdated.

3. Clear cache (on Android):
- Go to Settings > Apps > Family Island.
- Tap on Storage & Cache.
- Choose Clear Cache (don’t clear data yet as it may cause loss of saved progress).

4. Verify you are logged in properly: If you use Google Play or Facebook login, ensure you are connected and logged into the correct account.

5. Check your internet connection: Stable internet is important for event features to update. Try switching between Wi-Fi and mobile data.

If you've tried these or if the issue is different, please let me know what you've done or observed, and we can dive deeper.

Looking forward to getting your Coin Chase back in action!

When trying to select Coin chase it just says column

Thanks for sharing that detail about the "column" message appearing when you try to select Coin Chase. That’s quite specific and isn’t a typical error message from Family Island. It sounds like it might be a glitch or corrupted display element within the game feature itself.

Since the message just says “column,” here’s what I recommend trying next to fix or work around this issue on your Android device:

1. Clear the app cache:
- Open your Android Settings.
- Go to Apps > Family Island.
- Tap Storage & Cache.
- Tap Clear Cache only.
- Restart the app and check if Coin Chase loads properly.

2. Force stop and restart:
- In the same Apps settings page, tap Force Stop.
- Relaunch Family Island and retry Coin Chase.

3. Check if a game update is available:
- Sometimes glitches like this get fixed with quick patches. Ensure you have the latest game version from Google Play Store.

4. Reinstall the game:
- If you are logged in and your game progress is saved (e.g., via Google Play or Facebook), uninstall and reinstall the game. This can fix corrupted files causing the display error.

If none of these help, the error might be on the server or related to your account data. In that case, contacting the official MelSoft support at [email protected] would be the best option for them to check your account and provide a fix.

Let me know if you’ve tried any of these steps already or if the message changes after trying them. I’m here to help you get this sorted! Are you satisfied with the solution I provided?