Hi there! I’m Benjamin Carter. I understand you're having trouble logging into your MyGEHA account on your iPhone running iOS 18.7. To help you better, could you tell me if you're using the MyGEHA app or trying to log in through a web browser? Also, are you seeing any error messages or specific behaviors when you try to log in?

In the meantime, here are some simple steps you can try that often help with login issues:

1. Check your internet connection – A stable Wi-Fi or cellular connection is key.
2. Ensure your device’s date and time settings are correct – Sometimes incorrect settings can prevent login.
3. Update the MyGEHA app to the latest version via the App Store, in case there are recent fixes.
4. Force close and reopen the app – Double-click the Home button or swipe up from the bottom (depending on your iPhone model), then swipe the app off the screen and reopen it.
5. Restart your iPhone – This can clear temporary glitches.
6. If using the app, try logging in again. If you’re on Safari or another browser, clear the browser cache and cookies for the website.

If you’ve already tried these or if you see a particular error message, please let me know, and we can go deeper into the issue. Also, be aware there was a recent update to the MyGEHA member portal to use HealthSafe ID for login, which may affect how you sign in through the app or website2.

Looking forward to your details so I can assist you further!

Can’t log in to account