Hi there! I see you're new to BAND and want to join the group called Prestige Hosting, but you can’t find the chat button to join the group. Let’s work through this together.

First, just to clarify: Have you already found the Prestige Hosting group within the BAND app, or are you having trouble locating the group itself? Also, are you seeing any option like "Request to Join" or "Join Group" anywhere on the screen?

Generally, to join a BAND group, you either need to:
1. Receive an invite link or code from the group admin, or
2. Find the public group in the app and request to join if it’s open.

If you have the invite link but don’t see the chat button, it could be that you haven’t fully joined the group yet. Once you join, the chat and other features will become accessible.

Here’s a step-by-step approach to try:

1. Search for the Group: In the BAND app, use the search feature to look for "Prestige Hosting." If it’s a public or open group, it should appear.

2. Join the Group: Tap on the group name and see if there is a “Join” button. If it’s a private group, you might need an invite link or permission from the admin.

3. Accept the Invitation: If you already have the invite but haven't accepted it properly, try clicking the link again or checking your notifications for an invitation approval.

4. Check Your Membership Status: If you joined but still don’t see the chat, try refreshing the app or logging out and back in to update your membership status.

5. Update the App: Since you’re on macOS 10.15.7, make sure your BAND app is the latest version to avoid any interface or feature issues.

If you don’t have the invite link, you might want to contact the group’s host or admin directly (if you have a way to reach them) or request access through the BAND app if that option is provided.

If you still can’t find the chat button or join the group after these steps, could you let me know exactly what you see on your app screen when you search for Prestige Hosting? That way, I can guide you better.

Are you currently signed in with your BAND account on the app as well? Sometimes the chat features only appear after signing in.

Looking forward to your update so we can get you connected!

Can’t locate the group in band

Thanks for the update! Since you can’t locate the Prestige Hosting group in the BAND app, the most likely explanation is that the group is set to private, meaning it won’t appear in search results.

Here’s what you can do next:

1. Request an Invite: Private groups on BAND cannot be found via the search function. You would need to get an invite link or a QR code from a member or the admin of Prestige Hosting to join the group. Ask the person who invited you or someone you know in the group to send you this invite.

2. Contact the Admin: If you don’t know any current members, try reaching out to the group admin through other contact methods (email, social media) to request an invitation.

3. Check if You Have a Pending Invitation: If you have an invite link but haven’t accepted it yet, tapping the link on your device should open the BAND app and guide you through joining the group.

4. Confirm Your BAND App is Updated: Make sure your BAND app on macOS (10.15.7) is the latest version, so you avoid any bugs related to group joining or searching.

You can read more about this limitation and solution on BAND’s official help page here: I can't find the group I am looking for 1.

If you already have an invite link or code but are still stuck, please let me know what happens when you use it, and I’ll guide you further.

Are you able to contact someone from Prestige Hosting to obtain this invite?