Hello! I understand that you’re having trouble getting the +5 lives in the Dream Mania app on your iPhone running iOS 18.7. To help you better, could you tell me a bit more about how you’ve been trying to get those lives? For example:

- Are you trying to get lives through requests to friends or from watching videos in the app?
- Does the app show any message when you try to get the +5 lives?
- Have you noticed if you already have the maximum number of lives allowed before trying to get more?

Knowing these details will help me guide you through the best solution.

Meanwhile, a common reason for not receiving extra lives is that the game limits your maximum lives—you might already have the allowed number and need to use some before getting more. Also, sometimes requesting lives depends on friends sending them or the app offering video bonuses, which can change over time.

Once you provide a bit more info, I can help you step-by-step with settings or possible workarounds to get those lives back. Looking forward to your reply!

When I fail to clear the board I don’t automatically get +5 lives

Thank you for clarifying! It sounds like in the Dream Mania app on your iPhone, when you don't clear the board, you expect to automatically receive +5 bonus lives, but that’s not happening.

Usually, bonus lives like +5 are given based on specific game rules or events, not automatically for failing a level. Could you please confirm if this used to happen before and stopped recently or if it never happened? Also, do you see any pop-ups or notifications after completing or failing a level?

In the meantime, here are a few things to check:

1. Game Version: Make sure your Dream Mania app is updated to the latest version via the App Store. Sometimes features like bonus lives depend on newer updates.

2. Internet Connection: Some bonus lives or rewards require a stable online connection. Is your iPhone connected to Wi-Fi or cellular data when playing?

3. In-App Settings: Check if there are any settings related to lives or rewards in the app menus. Sometimes you can toggle or customize notifications or reward settings.

4. Restart the App: Close the app completely (swipe it away from the app switcher) and reopen it. This can refresh the game state.

5. Reinstall the App: If none of the above helps, backing up your game progress and reinstalling the app might reset any glitches causing the missing lives.

If the problem continues, it could be related to a recent update or a bug with the app. I can help you report the issue to Dream Mania’s development team if needed.

Would you like me to guide you through updating or reinstalling the app next? And if you could share when the issue started, that would be great!