Hi! I see you're having trouble subscribing to a FET subscription. I'd love to help you get it sorted out. Could you please tell me a bit more about what's happening? For example, when you try to subscribe, do you get any error messages, or does it just not go through at all? Also, which payment method are you using, and have you already tried any steps like logging out and back in or restarting the app? This will help me guide you better.

So subscription in app. Tried debit, credit, and cashapp by canceling. It recognizes the subscription but isn't giving actual paid for additions and isn't taking out money

Thanks for sharing those details! It sounds like the app is recognizing your subscription attempts but not actually activating the paid features or processing the payments. To clarify, when you say “it recognizes the subscription,” does that mean the app shows your status as subscribed, but the features aren’t unlocked?

Here’s what we can try step-by-step on your Android 10 device:

1. Restore the Subscription in the App
Sometimes the app doesn’t sync properly with the payment processor. To fix this:
- Open the FET app, go to the Me section or your profile.
- Look for an option like Restore Subscription or Restore Purchases. Tap that.
This forces the app to refresh your subscription status.

2. Check Your Payment Records Outside the App
Since you mentioned no money was taken out, verify your debit, credit, and CashApp accounts for any pending or completed transactions related to FET. No payment might mean the subscription was recognized by error but not confirmed.

3. Log Out and Log Back In
Logging out of your account and back in can reset your subscription access on the server side.

4. Clear App Cache and Data
- Go to your device’s Settings > Apps > FET app.
- Select Storage > tap Clear Cache first.
- If that doesn’t work, try Clear Data (note: this may log you out and reset app settings).

5. Update the App
Ensure the FET app is updated to the latest version from the Google Play Store, as subscription handling bugs get fixed in updates.

If after these steps the issue persists—that is, the subscription still won’t unlock paid features or process payment correctly—there might be an issue with the app's subscription server or your account’s subscription state. At that point, contacting FET support directly would be the best move: [email protected].

Would you like me to walk you through these steps, or do you want to try some first and update me on what happens?

Also, here is the official guidance about restoring subscriptions that might help:
https://support.fet-app.com/en-us/article/1920-restore-subscription 2

Subscription not subscribing