[FET] Not logging in

M
M
1 year ago In FET
Not logging in

Comments

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Hi there! It sounds like you're having trouble logging into the FET app. Let’s work through this together. Could you please tell me if you're receiving any error messages when you try to log in? Additionally, let me know if you've recently changed your password or if you're using the correct username and password. This will help me better understand the situation.

M
M
1 year ago

It’s just kicking me out after logging In

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Thank you for the additional information! Since the app is kicking you out right after logging in, it could be a few things we can look into.

1. Check Your Internet Connection: Sometimes, unstable Wi-Fi can cause apps to disconnect. You can try switching between Wi-Fi and mobile data to see if that makes any difference.

2. Close and Reopen the App: Sometimes, simply closing the app completely and reopening it can help resolve temporary glitches. To do this, swipe up from the bottom of your screen (or double-tap the home button if your iPhone has one) and swipe the FET app off the screen.

3. Update the App: Ensure you are using the latest version of the FET app by checking the App Store for any available updates.

4. Restart Your iPhone: Restarting your device can often resolve unexpected issues. Simply hold down the side button and the volume button until the slider appears, then slide to power off. Turn it back on after a moment.

5. Reinstall the App: If the issue persists, you could try uninstalling and then reinstalling the FET app. This can often solve persistent issues by resetting the app to its original state.

6. Account Issues: If you still have trouble, it might be worth checking if there are any account restrictions or issues. You can also verify this by sending an email to FET support at [email protected] for further assistance.

Please try these steps one by one, and let me know if you continue to face the same problem after trying them!

M
M
1 year ago

How to fix FET automatic logout issue?

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

I found some useful tips for addressing the automatic logout issue you're experiencing with the FET app. Let’s take a look at a few potential solutions you can try:

1. Update the App: Make sure that you are using the latest version of the FET app. Sometimes, issues are resolved in newer updates. Go to the App Store, search for FET, and check for any available updates.

2. Clear Cache and Data: Although iOS doesn't allow you to clear the app cache directly, reinstalling the app can effectively reset it. Try deleting the app and then reinstalling it from the App Store.

3. Stable Internet Connection: Ensure that you have a stable internet connection. If the connection drops or is weak while you are logged in, it may lead to the app logging you out. Try testing your Wi-Fi or switch to mobile data temporarily to check if it makes a difference.

4. Device Settings: Ensure that any restrictions or settings on your iOS device aren't affecting the app. Check if there are any battery-saving features that might be closing the app or putting it into sleep mode.

5. Contact Support: If none of the above steps work, you might want to contact FET support directly for assistance. You can email them at [email protected] for specialized help regarding account or server issues.

If you’d like, you can check out some discussions related to this issue on Reddit and other forums that may provide insights based on user experiences. Here’s a useful link: FT View Studio SE Client Auto Logout issue which discusses similar problems.

Please give these steps a try and let me know how it goes!

Leave a comment