Hi there! I understand you're trying to pick a free number on the textPlus app but it's prompting you to go premium instead, and this is your first time. Let’s dig into this and get it sorted out for you.

First, may I ask:
- Have you already created an account and logged in?
- Are you trying to select the number right after signing up or after some time?
- Also, did you try restarting the app or reinstalling it?

Meanwhile, here’s a straightforward step-by-step to try:

1. Log out and Log Back In:
Sometimes, the app needs a fresh connection to show available free numbers correctly.

2. Reinstall the App:
If logging out/in doesn’t help, uninstall textPlus from your Android device and reinstall it to reset any temporary glitches.

3. Choosing a Free Number:
- Open the textPlus app.
- Tap on the Menu (the three horizontal lines).
- Select Request Your Free Number.
- Pick your preferred region or area code to see available numbers.
- The app should show you free numbers that you can select without needing premium.

Occasionally, free numbers in certain regions can be limited or out of stock, which might cause the app to push the premium options first. If that seems to be the case, trying a different area code or waiting a bit might help.

If none of this works, there might be a temporary issue or restriction on your account. In that case, I can help guide you on how to contact textPlus support directly for personalized assistance.

Does this make sense so far? Have you tried any of these steps already? Let me know, and we’ll go from there!

I'm just starting a new account

Thanks for letting me know you're just starting a new account! I can guide you through the process of creating your textPlus account from scratch on your Android device running Android OS 10.

Here’s a clear step-by-step to get you started:

1. Download the textPlus App:
Head to the Google Play Store on your device and download the official textPlus app.

2. Open the App:
Once installed, open the app. You'll be greeted with a welcome screen.

3. Sign Up for a New Account:
- On the welcome screen, look for an option like "Sign Up" or "Create Account." Avoid the button that says “Already have an account? Sign in,” since that’s for returning users.
- Enter your email, create a password, and fill any required info such as a username.

4. Select Your Free Number:
After account creation, the app usually prompts you to pick a free phone number. You should be presented with free options based on your chosen area code or region.

5. Verify Your Account if Requested:
Sometimes, textPlus may ask for verification via email or SMS. Complete that step to fully activate your account.

Important tip: If, during this process, you’re immediately pushed toward premium options without seeing free numbers, try selecting a different area code or region in the free number selection screen. Availability can vary.

If you want a visual or more detailed walk-through, there are some helpful tutorials and videos online 1 4.

Does this help you get started? Let me know if you hit any particular hiccup along the way!

Best practices for securing a new textPlus account

Great question! Securing your new textPlus account is really important to protect your messages and personal info. Here are some best practices to get you started on the right foot:

1. Create a Strong, Unique Password:
Choose a password that combines letters (upper and lower case), numbers, and special characters. Avoid common words or easily guessable info.

2. Enable Two-Factor Authentication (2FA) if Available:
This adds an extra security layer by requiring a code from your phone or email in addition to your password when logging in.

3. Use a Unique Username:
Don’t reuse usernames from other sites to make it harder for attackers to guess.

4. Keep Your App Updated:
Install updates regularly to get the latest security patches and improvements from textPlus.

5. Be Careful with Public Wi-Fi:
When using textPlus on public Wi-Fi, avoid sending sensitive info or use a trusted VPN for security.

6. Avoid Sharing Your Account Details:
Never share your password or verification codes with others.

7. Report Suspicious Activity:
If you notice anything unusual in your account, report it through textPlus’s built-in tools for safety and security1.

Following these steps will help keep your account safe and your conversations private. If you want to explore more about textPlus security features, you can check their official safety page1.

Would you like help setting up two-factor authentication or with anything else?