Hi there! Let's work together to get those trips showing up in your RoadRewards account. There are a few things we can check to make sure everything's working as it should.

1. Check App Permissions: Ensure that the app has permission to access your location and motion settings. This is crucial for it to accurately track your trips.

2. Update the App: Make sure you have the latest version of the RoadRewards app installed. An outdated app might have bugs that could prevent trips from being recorded correctly. Check your app store for any updates and install them if needed 4.

3. Clear App Cache: Sometimes, clearing the app cache can resolve issues where the app isn't behaving as expected. In your device's settings menu, find the RoadRewards app and clear both the cache and data. After doing this, restart the app and log in again 5.

4. Check if You're in the Right Program Mode: If you see trips but no points, ensure that you're not in the "try before you buy" version of the app, as it might allow trip recording without accruing points 1.

5. Battery Saving Settings: Ensure that battery saver or energy optimization settings aren't interfering with the app's ability to track trips. Sometimes, these settings can limit the app's functionality when your device is trying to conserve power.

6. Verify Account and App Login: Double-check that you're logged into the correct account in the app. It's possible that trips might be logged, but under a different RoadRewards account if there are multiple accounts or a mix-up during login.

Let’s start with these steps and see if they resolve the issue. Please try these suggestions and let me know how it goes. If you're still having trouble, we can look into further steps.