[InShot] Hello. I do have problem with subtites already 3 days.

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J
Julia
1 year ago In InShot
Hello. I do have problem with subtites already 3 days.

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hello! I'm here to help you with your subtitles issue. Can you tell me a bit more about what's been happening? Are the subtitles not appearing at all, or are they misaligned or incorrect? Any specific details you provide can help me better assist you!

J
Julia
1 year ago

Hello Charlotte! Btw subtitles are not working. Like : mistake. Thats all

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thanks for the details! Let's see if we can get this sorted out. If the subtitles are not working properly, here are a few steps you can try:

1. Check Settings:
- Open the InShot app.
- Go to the "Settings" and check if the subtitles feature is enabled. Sometimes, it can be toggled off accidentally.

2. Restart the App:
- Close the InShot app completely and then reopen it. This can help refresh the app and its features.

3. Update InShot:
- Make sure your app is updated to the latest version. You can check this in the Google Play Store.

4. Re-import the Video:
- Try removing the current video from the project and re-importing it. This can sometimes fix issues with the subtitles.

5. Clear Cache:
- Go to your device’s Settings, find InShot in your apps, and clear the cache. This will help remove any temporary files that may be causing problems.

If you've already tried some of these, we can look into more advanced troubleshooting or see if there are any known issues at the moment. Also, feedback can be sent directly from the app under settings, which may help improve the feature over time.

Let me know how it goes or if you need more assistance!

J
Julia
1 year ago

Still not working

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

I'm sorry to hear that the subtitles are still not working. Let's dig a little deeper into this issue. Here are some additional steps you can try:

1. Reinstall InShot: Sometimes, a fresh installation can resolve persistent issues. You can uninstall the app and then reinstall it from the Google Play Store. Make sure to backup any important projects if needed.

2. Check Storage Space: A lack of storage space on your device can cause the app to malfunction. Ensure that you have enough free space available. Consider deleting unnecessary files or apps to free up space.

3. Check for Updates: Ensure that both your Android OS and the InShot app are updated to the latest versions. Sometimes, older versions may have bugs that get fixed in updates.

4. Try Another Device: If possible, try running InShot on another Android device to see if the issue persists. This can help determine if it's device-specific.

5. Consult External Resources: If the problem continues, you might find helpful advice from other users who faced similar issues. For example, you can check this discussion on Reddit about common InShot problems 1 or this YouTube tutorial on troubleshooting InShot 2.

If none of these steps work, it may be beneficial to reach out to InShot support directly at [email protected], as they might have more specific solutions.

Please let me know how these steps go, or if there's anything more you'd like help with!

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