[8fit Workouts & Meal Planner] App says that there’s no internet connection when I have good internet.

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App says that there’s no internet connection when I have good internet.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Hi! I understand you’re seeing a "no internet connection" message from the 8fit app on your iPhone even though you have good internet. Let’s dig a bit deeper to help figure this out.

Could you tell me:
- Are you connected via Wi-Fi or mobile data when you face this problem?
- Does this happen all the time or just at certain moments?
- Have you tried any steps already to fix it?

Meanwhile, here’s a plan we can try to get things working again:

1. Check Airplane Mode and Network Connection:
Make sure Airplane Mode is off and you have a stable Wi-Fi or cellular data connection.

2. Restart the 8fit App:
Swipe up from the bottom to open the app switcher, then swipe the 8fit app off the screen to close it. Relaunch the app.

3. Toggle Wi-Fi or Mobile Data:
Turn off Wi-Fi and try using mobile data, or vice versa, to see if the app connectivity changes.

4. Forget and Reconnect to Your Wi-Fi Network:
- Go to Settings > Wi-Fi
- Tap the information icon (ℹ️) next to your connected network
- Choose "Forget This Network"
- Reconnect by selecting the network again and entering the password.

5. Check 8fit App Permissions:
Go to Settings > 8fit and make sure the app has permission to use cellular data and Wi-Fi.

6. Restart Your iPhone:
Hold down the power button, slide to power off, then turn it back on.

7. Reinstall 8fit App:
If none of the above work, uninstall the 8fit app by pressing and holding the app icon and choosing Remove App, then reinstall it from the App Store. Sometimes app files can get corrupted and a reinstall fixes that.

8. Check for VPN or Proxy Settings:
If you use a VPN or specific network proxy, try turning it off or disconnecting from it temporarily, as it might interfere with app connectivity.

If you try these steps and still face the issue, let me know what happened on each step, and we can try some advanced troubleshooting. Does this sound good to you?

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