Hi there! I’m Alice. I want to make sure I fully understand your situation. You mentioned that you can’t open files and want to undo the current changes on your desktop. Could you clarify a bit more? For example:

- Are these files that you are trying to open through the AI Chat Bot app or directly on your Windows desktop?
- What kind of files are these (e.g., documents, images, app files)?
- Are you getting any error messages when trying to open them?
- Regarding the undo changes—do you mean changes made to files, or changes in your desktop layout or something else?

This info will help me guide you exactly. Meanwhile, here’s a basic set of steps you can try on your Windows 10 system with WebKit browser environment:

1. Restart your computer - Sometimes a fresh restart clears up temporary glitches that prevent opening files.
2. Try opening a file on desktop manually - Right-click a file on your desktop and select “Open with” and try choosing a compatible app (e.g., Notepad for .txt files).
3. Check file permissions - Right-click the file, choose “Properties,” and under the “General” tab, ensure “Read-only” is unchecked and the file isn't blocked.
4. Undo recent changes:
- If you want to undo changes in files, try opening the file-compatible app and look for the “Undo” option (usually Ctrl + Z).
- If you want to restore desktop layout or recently deleted files, you can try “System Restore” to roll back your PC to a previous state.

If this is related to issues specifically inside the AI Chat Bot app where it can’t open files, it could be an app issue or a permissions problem with the app itself. For that, you can:

- Close and reopen the AI Chat Bot app.
- Check if any updates are available for the app and install them.
- If the app has an option to revert changes or undo edits inside it, try that.

If you’ve already tried some steps or if you get specific errors, please let me know what you’ve done or what error messages appear. That way I can guide you with tailored solutions.

Does this cover your concern so far? Would you like to try these steps?

you do remote on my computer?

Hi! I don’t have the capability to remotely access your computer myself. But I’m here to guide you step-by-step throughout the troubleshooting process to help you resolve the issues.

If you are interested, there are AI chatbot apps and remote access tools designed specifically for that purpose, letting you control your computer remotely or get help from others. For example, popular remote access software includes TeamViewer, RemotePC, and Zoho Assist, which allow someone you trust to securely connect to your PC and assist you in real time3 10.

There are also some AI chatbots that can run locally on your laptop and help automate tasks or answer questions, but actual remote control typically requires dedicated remote desktop software2.

If you want, I can help you set up or recommend such software, or continue assisting you remotely via conversation here to fix your current file and desktop change issues. How would you like to proceed?