[Audubon Bird Guide] App asked me to log in and then froze after showing 3 things I was supposed to check.

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Mary Suydam
7 months ago In Audubon Bird Guide
App asked me to log in and then froze after showing 3 things I was supposed to check.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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7 months ago

Hi there! It sounds like your Audubon Bird Guide app froze right after you logged in and saw those initial screens. I want to help get that sorted for you.

Just to clarify first, when you say the app froze after showing "3 things you were supposed to check," do you mean some kind of introductory checklist or permissions the app was asking for? Also, have you tried closing the app completely and reopening it since this happened?

If not, let's start with that:
1. Quit the app completely. On your Mac, you can do this by clicking on the app name in the top menu bar and selecting "Quit Audubon Bird Guide" or pressing Command + Q.
2. Reopen the app and try logging in again.

If the freeze persists, the next best step is to delete and reinstall the app:
1. Delete the Audubon Bird Guide app from your Mac. You can drag it from the Applications folder to the Trash, then empty the Trash.
2. Go to the Mac App Store and download and install Audubon Bird Guide again.
3. Once reinstalled, open the app and log in with your credentials. Your data should be restored after login.

Would you like me to guide you through deleting and reinstalling the app, or have you already tried that?

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