Hi there! I see that you’re getting a black screen when you open the PAR OPS app on your Windows device. Let’s get this sorted for you. To help me understand better, can you tell me if the app shows the black screen immediately after launching, or does it happen after a certain action within the app? Also, have you tried any steps so far to fix this?

Meanwhile, here’s a general approach we can try step-by-step:

1. Close and Relaunch the App
Fully close the PAR OPS app (make sure it’s not running in the background) and then try opening it again.

2. Restart Your Device
Sometimes a fresh reboot can clear temporary glitches affecting apps.

3. Clear Cache or Temporary Files
Since you’re on Windows, try clearing any cached data for the PAR OPS app:
- Press Windows key + R, type %temp%, and press Enter.
- Delete temporary files here that might be related.

4. Check for App Updates
If you installed PAR OPS through the Microsoft Store or another source, check if there’s an update. An outdated app could cause display issues.

5. Verify Display Settings
Sometimes, display scaling or graphics driver issues cause apps to show black screens. Try updating your graphics drivers and adjusting display scaling (Settings > System > Display).

6. Run the App in Compatibility Mode
Since you’re on Windows 10, try right-clicking the PAR OPS app, select Properties > Compatibility tab, and run it in compatibility mode for an earlier Windows version.

7. Reinstall the App
If none of the above works, uninstall PAR OPS fully, then reinstall it. This ensures you have a clean version of the app.

Please try these and let me know what happens. If you’ve tried some already, tell me which ones so I can suggest other advanced steps.

Are you comfortable performing these, or would you like me to guide you through any of them?

im having this issue on my iphone 7 not my laptop

Thanks for clarifying that you're experiencing the black screen issue with the PAR OPS app on your iPhone 7. Let's focus specifically on fixing it on your iPhone.

Here’s a simple step-by-step approach tailored for your iPhone 7:

1. Force Close and Reopen the App
- Double press the Home button to bring up the app switcher.
- Swipe up on the PAR OPS app to close it completely.
- Then open the app again and see if the black screen issue persists.

2. Restart Your iPhone
- Hold the power button and either volume button until the slider appears.
- Slide to power off, wait a few seconds, then power it back on.
- Try opening PAR OPS again.

3. Check for App Updates
- Open the App Store.
- Tap on your profile icon on the top right.
- Scroll to see if PAR OPS has an available update and install it if so.

4. Delete and Reinstall the App
- Tap and hold the PAR OPS app icon until it wiggles, then tap the ‘X’ to delete it.
- Go to the App Store and reinstall the app fresh.

5. Check iOS Version Compatibility
- Your iPhone 7 supports up to iOS 15 or 16 depending on your update status. Make sure your iOS is up to date by going to Settings > General > Software Update.
- Sometimes apps stop working or show black screens if they require a higher or very recent iOS version not supported by your device.

6. Reset All Settings (If needed)
- Go to Settings > General > Reset > Reset All Settings.
- This won’t erase your data but resets system settings, which can fix app display issues.

If after these steps the app still shows a black screen, it could be related to the app’s compatibility with older iPhones like the 7, or a bug specific to this version. I can help with more advanced diagnostics if needed.

Are you okay with trying these? Has any of this been attempted already? Let me know how it goes!

Here is also a useful Apple support article on app issues with iPhone that might be good to keep as a reference: 10