Hi there! I’m here to help you troubleshoot the issue with the Gizmo app. It sounds like you’re encountering an error message that’s preventing you from accessing the app on both your phone and computer. Let’s see if we can sort this out together.

To start, could you please provide me with a bit more information? Specifically:
1. What’s the exact error message you’re seeing?
2. Can you confirm whether you’ve tried using the app on multiple devices or just one?
3. Have you recently made any changes to your device or the app, such as updates or installations?

Once I have some more details, we can work through some possible solutions!

the exact message says: "an error has occured, we'll fix it asap" and ive tried using the app on multiple devices, i haven't made any changes to the app and it was working fine this morning

Thank you for the additional details! It sounds like you’re dealing with a persistent error across multiple devices, which can be a bit tricky. Since the app was working fine this morning, it’s possible that there might be a temporary outage or service issue on Gizmo's end affecting access.

Here are a few steps we can try to troubleshoot the issue:

1. Check for Service Outages: Sometimes, servers can experience downtime. You can check Gizmo’s official social media channels or their website to see if there are any announcements regarding service issues.

2. Restart Your Devices: Sometimes a simple restart can help clear temporary glitches. Please restart both your phone and computer and try opening the app again.

3. Clear Cache and Data (If Applicable): On your phone, go to Settings > Apps > Gizmo App > Storage, and then select "Clear Cache" and "Clear Data." This can help resolve issues related to stored data.

4. Update the App: Make sure that you have the latest version of the Gizmo app installed on your phone. Go to the app store, search for Gizmo, and check if there’s an update available.

If you still have the error message after trying these steps, please let me know, and we can look into additional options, including contacting higher support or checking for server outages. Are you satisfied with the solutions provided so far?

Is there a known outage for Gizmo services today?

It looks like there hasn’t been any significant reported outage specifically associated with Gizmo services today. However, checking platforms like Downdetector can help monitor live service status. You can view more about reported problems and service status here: Downdetector - ExploreLearning and ExploreLearning Site Status.

Since you experienced an error, it might be a localized issue or a temporary glitch. If the other troubleshooting steps I provided earlier don’t resolve the problem, I recommend checking those links for updates and trying to access the app again later.

If you’re still facing difficulties after that, feel free to reach out, and we can explore additional options. Are you satisfied with the information I provided?

Why is Gizmo not working today?

It seems like the Gizmo app might be experiencing some issues today, which is why it's not working for you. Here are a couple of resources that could help clarify the situation and guide you through some troubleshooting steps:

1. Verizon GizmoWatch Support Overview: This page includes FAQs and troubleshooting guides that may be useful in resolving issues with the Gizmo app. You can check it out here: Verizon GizmoWatch Support.

2. Gizmo Troubleshooting Assistant: This online tool helps identify and resolve common problems with your Gizmo devices. You can access it at this link: GizmoWatch Troubleshooting Assistant.

If problems persist after trying out these resources, it might be best to reach out directly to Gizmo support via email at [email protected]. They can provide the latest updates and assistance if there's a known outage.

Are you satisfied with the information I’ve provided, or do you have any further questions?