Hi there! I understand that when you add labels to your picture flashcards in the Gizmo app, they get deleted and only the answers show up— is that right?

Could you tell me a bit more about when this happens? For example:
- Do the labels disappear right after you save the flashcards, or only after you close and reopen the app?
- Are you using the latest version of Gizmo?
- Does this happen with all your flashcards or just some specific ones?
- Also, are you creating these flashcards on a Windows device, or using Gizmo on another platform?

With a bit more info, I can suggest the best steps to fix this. Meanwhile, here’s a checklist to try:

1. Restart the Gizmo app: Sometimes just closing and reopening the app will refresh your data and restore labels if they are temporarily not showing.
2. Check for app updates: Make sure your Gizmo app is updated to the latest version, which may include bug fixes related to labels and flashcards.
3. Review flashcard saving process: When you add labels, ensure you tap “Save” or “Done” properly before exiting the edit screen, so changes are recorded.
4. Test with a new flashcard: Try creating a new picture flashcard with labels and see if the same issue occurs. This will help determine if it’s a specific flashcard problem or an app-wide issue.

If those don’t resolve it, there might be a syncing or data storage bug causing labels to disappear. Then I can walk you through some advanced checks or help you escalate the issue to Gizmo’s support team.

Does this sound okay? Let me know what you’ve tried and how Gizmo is behaving on your device!