[Gizmo] Error Flash Cards - Constant Loop of Loading

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Gian Lloyd Morales
5 months ago In Gizmo
Error Flash Cards - Constant Loop of Loading

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 months ago

Hello! I understand you’re facing an issue where the Gizmo app's flash cards get stuck in a constant loading loop. That can certainly disrupt your study flow. Let’s work together to get this resolved.

First, can you tell me a bit more? For example:
- Are you using the Gizmo app on your WebKit browser on Windows 10?
- Does this happen with all flashcard decks or only specific ones?
- Have you noticed if this issue started after a recent update or change?
- Have you already tried refreshing the page, restarting your device, or clearing cache?

Meanwhile, here’s a step-by-step approach that should help fix the loading loop problem:

1. Clear Browser Cache and Cookies
Because you’re on WebKit, accumulated cache or cookies can cause loading issues. To clear them:
- Open WebKit’s settings or preferences.
- Find the section for privacy or browsing data.
- Clear cache and cookies completely.
- Restart the browser and try loading the flashcards again.

2. Restart Your Computer
A simple reboot can clear temporary glitches in the system that might interfere with the app functioning correctly.

3. Check Internet Connection
Ensure your internet is stable. Sometimes a weak connection might cause the app to hang while loading.

4. Try Incognito or Private Mode
Open a new private/incognito window in WebKit and log in to the Gizmo app there. This mode disables extensions and uses a fresh browsing session, which might bypass the issue.

5. Update Your Browser
Make sure your WebKit browser is up to date to ensure full compatibility with the Gizmo app.

6. Disable Browser Extensions Temporarily
Some browser add-ons can interfere with scripts that load flashcards. Try disabling extensions to see if the issue resolves.

If after these steps you still see the loading loop, it might indicate a deeper issue on the app side or with your account data.

Would you like me to guide you through clearing cache on WebKit or checking browser updates? Also, please share any details from your side!

(From what I saw, these steps usually fix the problem based on user reports 2 3.)

Are you satisfied with the solution I provided?

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Gian Lloyd Morales
5 months ago

Constant loop of loading of set, it says error whenever I want to memorize the set

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 months ago

Thank you for the extra details about the error when trying to memorize a set in Gizmo, where it gets stuck in a loading loop and then throws an error. It helps narrow down the issue.

Since you've mentioned that the error occurs specifically when memorizing a set and it loops constantly without loading, let's try some targeted steps:

1. Clear Cache and Cookies on WebKit Browser
Since you’re on Windows 10 using WebKit, clearing the browser’s cache and cookies often fixes corrupted or outdated data that block proper loading. Here’s how:
- Open the WebKit browser settings.
- Navigate to Privacy or Browsing Data section.
- Clear cache and cookies completely.
- Restart the browser and try loading that flashcard set again.

2. Try a Different Browser or Incognito Mode
Sometimes the issue is browser-specific. If possible, try running Gizmo in another browser like Chrome or Firefox, or open an incognito/private window in WebKit and attempt memorizing the set again. This disables extensions and uses a fresh session that might bypass the loading issue.

3. Check the Specific Set for Corruption or Formatting Issues
Since the error occurs when memorizing a particular set, it might be that specific set's data is corrupted or has some incompatible content. If you can, try:
- Loading a different flashcard set to see if the problem persists.
- If the other sets work fine, try deleting and re-adding the problem set (if possible).

4. Update Your Browser and Windows
Ensure your WebKit browser and Windows 10 are fully updated, as outdated software could cause compatibility problems with web apps like Gizmo.

5. Restart Your Device
Simple but effective—restart your Windows PC to clear temporary glitches.

If these steps don't work, there might be a deeper issue with the Gizmo app’s backend or your account's data integrity. In that case, I recommend contacting Gizmo’s support directly via the app or at [email protected] so they can investigate your account and the specific flashcard set causing errors1 4.

Would you like me to guide you through clearing cache in your WebKit browser step-by-step? Or help test a different browser if you have one available? Let me know!

Are you satisfied with the solution I provided?

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