Hi there! I understand you’re having trouble with the FreePrints app just circling without loading. Let's work together to get this sorted out.

To start, could you please let me know if this is happening when you open the app or when you try to connect to specific features, like Google Photos? Also, have you tried any troubleshooting steps already, such as restarting your device or reinstalling the app?

In the meantime, here are a few steps you can try that are generally helpful for issues like this:

1. Force Stop the App:
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find and select FreePrints.
- Tap on Force Stop.
- Open the app again to see if it resolves the issue.

2. Clear Cache and Data:
- Follow the same steps to navigate to FreePrints in your app settings.
- Tap on Storage.
- Select Clear Cache, and if necessary, also try Clear Data (keep in mind this might require you to log in again).

3. Check for Updates:
- Ensure your FreePrints app is updated to the latest version. You can do this by going to the Google Play Store, searching for FreePrints, and checking if an update is available.

4. Restart Your Device:
- Sometimes, a simple restart can fix loading issues with apps.

Let me know if any of these steps work for you or if you need further guidance!