[Casey's] Server errors

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Mark Smith
2 months ago In Casey's
Server errors

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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2 months ago

Hi! I see you're experiencing server errors with Casey's app. To help you better, could you tell me a bit more about what exactly is happening? For example, are you getting error messages when trying to log in, when placing an order, or at some other point? Also, is the error consistent or intermittent?

Once I know that, I can guide you step-by-step to troubleshoot this. Meanwhile, here are some quick checks we can start with:

1. Check your internet connection: Make sure you have a stable internet connection, either Wi-Fi or mobile data.

2. Close and reopen the app: Sometimes restarting the app clears temporary glitches.

3. Clear app cache and data: On your Android 10 device, go to Settings > Apps > Casey's app > Storage, then clear cache and clear data to remove any corrupted files.

4. Update or reinstall the app: Check the Play Store for any available updates. If the app is up to date, try uninstalling and reinstalling it.

5. Check device date/time settings: Ensure your device date and time are set correctly and ideally set to automatic.

If these don't fix the problem, it could be a server-side issue Casey's is currently experiencing. I can check recent reports to confirm that.

Could you please let me know which step you want to try or if you've already done some of these? Also, any error message you see would be helpful!

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