Hi there! I see you're having trouble with the OTP (One-Time Password) when making international or local transfers with your AlRajhi account. Just to clarify, are you experiencing issues with the sensor on your device when trying to enter the OTP?

If so, let’s take a few steps to troubleshoot this problem.

1. Check the Device Screen: Sometimes the screen might be unresponsive due to a physical issue or dirt. Make sure the screen is clean and try toggling the power button a few times.

2. Restart Your Device: A quick restart can often fix temporary glitches. Hold down the power button, select "Restart," and check if the sensor responds after the reboot.

3. Try Another App: Check if the touch functionality works in other apps, like your phone's settings or another app for typing. This can help determine if it’s an issue with the OTP input only.

4. Use a Different Input Method: If your device supports voice input, you can try using that to enter the OTP.

If the problem persists after these steps, you might want to reach out to AlRajhi support directly at [email protected] for further assistance. They can provide more tailored support for your situation.

Are you satisfied with the solution I provided, or would you like to explore other options?