Hello! I understand that you're unable to log into the AlRajhi app because your PIN is being rejected, and you don’t have your card to reset your password. Let’s work through this together to get you back in.

First, just to clarify:
- Are you trying to reset your password or your PIN?
- Have you attempted the "Forgot Password" option on the app?
- Do you have access to the email address or phone number linked to your AlRajhi account?

Generally, to reset your password or PIN in AlRajhi’s app, users can use the “Forgot Password” option, which usually sends a reset link or code to your registered email or phone. This process often does not require the physical card. If your login is blocked due to multiple failed attempts, the reset usually involves identity verification through your registered contact info.

Here’s what I recommend you try step-by-step:
1. Open the AlRajhi app and tap on “Forgot Password.”
2. Enter your registered email address or phone number to receive a reset link or authentication code.
3. Follow the instructions from the reset message to create a new password or PIN.

If for some reason you don’t receive the reset link or the process asks for card info you don’t have, the next best step is to contact AlRajhi Bank support directly for manual verification and password reset. Due to security reasons, resetting your credentials without card verification might require speaking to a representative.

You can reach out to their official support via email at [email protected] or visit a nearby branch if possible. They should be able to help you unlock your account and reset the password using alternative identity verification.

If you want, I can guide you through the app’s reset process in detail or help draft an email to the support team.

Are you able to try the "Forgot Password" option now, or would you like help contacting support?