Hi! I understand your Moto G Stylus 5G (2023) camera function is only showing a grey screen. That’s definitely something we can look into. To get started, could you let me know if this happens only with the Applaydu Play & Discover app’s camera function or also with the phone’s regular camera app? Also, have you already tried restarting the phone or any other troubleshooting steps?

Meanwhile, here’s a step-by-step approach we can try:

1. Restart your phone: Sometimes a simple reboot clears temporary glitches affecting the camera.

2. Clear the camera app cache and data:
- Go to Settings > Apps & notifications > See all apps.
- Find the Camera app (or Moto Camera).
- Tap on Storage & cache.
- Tap Clear Cache first; if that doesn’t help, try Clear Storage/Data (note this may reset camera settings).

3. Check for app updates and phone system updates:
- Open Google Play Store, tap your profile icon > Manage apps & device > Updates available.
- Update the Camera app and any related apps like Moto Camera Tuner if present.
- Also check Settings > System > System update for any OS updates.

4. Test camera in safe mode:
- Power off your phone.
- Press and hold the power button until the Motorola logo appears, then release.
- Quickly press and hold Volume down button until the device boots.
- You should see "Safe mode" at the bottom.
Test the camera again here to isolate if a third-party app causes the problem.

5. Check app permissions:
- Go to Settings > Apps > Applaydu Play & Discover (or whichever app uses the camera).
- Tap Permissions.
- Ensure Camera permission is allowed.

6. If the problem is only in Applaydu Play & Discover, try reinstalling that app.

If none of these help, there might be a deeper software or hardware issue. In that case, I can help you get in touch with Motorola support or suggest next steps.

Does this sound okay? Have you tried any of these so far? That way, I can better guide you.

I have tried all of these steps and none work. My Motorola worked just fine

Thanks for letting me know you’ve already tried those steps and your Motorola camera worked fine otherwise. Since the grey screen issue persists with Applaydu Play & Discover specifically, and you've cleared caches, checked permissions, and tested in safe mode without success, let’s try a couple of additional focused troubleshooting steps:

1. Reset App Preferences:
- Go to Settings > System > Reset options (may be called Reset or Reset app preferences).
- This will reset all app permissions, disabled apps, and default apps but won’t delete personal data.
- After resetting, restart your phone and try using the app camera again.
This can sometimes fix hidden app conflicts or permission issues affecting camera access.

2. Check Storage & Free Space:
- If your device storage is almost full, apps might struggle to launch the camera properly.
- Go to Settings > Storage, and if space is low, try deleting some unnecessary files or apps.

3. Try an Older Version of the App (if possible):
- Sometimes the latest app version has compatibility issues.
- If you can, uninstall the current version of Applaydu Play & Discover, then install an earlier APK version from a trusted source, or check if the Play Store has a beta program you could join for a different build.

4. Review Any Battery or Performance Optimization Settings:
- Some Android 10 devices have aggressive background app restrictions which could affect camera modules usage within apps.
- Go to Settings > Battery > Battery optimization, find Applaydu Play & Discover, and set it to “Not optimized” if it’s on optimized.

If these still don’t resolve the issue, it might be a software compatibility problem between this specific app version and your device. At that point, contacting Applaydu support directly at [email protected] for a deeper fix or potential update would be best. They can provide more device-specific patches or updates.

Would you like me to guide you through any of these steps in detail? Or do you have any additional info on error messages or behaviors you’ve noticed?