Hi there! I see you're having trouble viewing or downloading your Wimbledon 2025 tickets on your iPhone. Let's see if I can help you get this sorted out.

To start, could you please let me know:
- Are you using the official Wimbledon app to access your tickets?
- Have you already logged into your account within the app?
- Are you seeing any specific error messages when trying to view or download the tickets?
- Has your app been updated recently to the latest version?

These details will help me assist you better. In the meantime, here’s a general step-by-step guide to get your tickets displayed on your device, tailored for an iPhone with iOS 18.7:

1. Ensure your app is up to date: Go to the App Store, search for the Wimbledon app, and check if there’s an update available. Installing the latest version can resolve many issues.

2. Log out and log back in: Open the app, go to your profile or settings, log out of your Wimbledon account, then log back in using your credentials. This refresh often helps tickets reappear.

3. Check your internet connection: The tickets are typically accessed "live" online via the app, so please make sure you have a stable internet connection (Wi-Fi or cellular).

4. Accept your tickets (if applicable): Sometimes tickets need to be accepted via an email link before they become visible in the app. Check your email for a “Accept your Tickets” link and follow the steps.

5. Restart your device: A simple restart of your iPhone can clear any temporary glitches affecting the app.

If after trying these steps your tickets still aren't showing, please let me know exactly where the process breaks down or what you’re seeing in the app. I can then guide you through advanced steps or check if there might be any system-wide issues affecting ticket delivery.

Looking forward to your reply so we can get you all set for Wimbledon 2025! Are you satisfied with the guidance so far?

I’ve done all of this - if I click on VIEWTICKET it just send me back to a holding page asking me to download the app which I’ve already done

Thanks for the extra info. It sounds like when you tap "VIEW TICKET," the app isn’t recognizing that you already have it installed on your iPhone, sending you back to the download page instead. That loop can be tricky.

Since you've confirmed you've logged out and back in, updated the app, and you're still stuck, here are some next steps to try:

1. Clear the Safari cache and website data:
Since iOS apps sometimes use embedded web views related to Safari, clearing its cache may help break this redirect loop. Go to:
Settings > Safari > Clear History and Website Data
Then restart your phone and try the app again.

2. Open tickets from within the app, not from email or browser links:
If you're trying to view tickets by clicking "VIEW TICKET" from an email or a web link, try opening the Wimbledon app manually first, logging in, then navigating to your tickets inside the app. Sometimes external links trigger this redirect issue.

3. Check Default Browser app:
Since you’re on iOS 18.7, check which browser is default:
Settings > Safari > Default Browser App
If it's set to something other than Safari, try switching it back to Safari temporarily and see if that resolves the redirect loop.

4. Reinstall the app fully:
Delete (long press and uninstall) the Wimbledon app entirely, then reinstall it from the App Store. This can help if some app data is stuck.

5. Ensure no device restrictions:
Check if Screen Time or any content restrictions are enabled that might interfere with the app opening web views properly.

If these steps don’t fix the issue, it's possible there is a bug or server-side hiccup causing this redirect loop. In that case, contacting Wimbledon 2025 official support directly could be helpful, as they can check your ticket status from their system.

Would you like me to guide you through clearing Safari data or reinstalling the app? Let me know what you’ve tried exactly, and we’ll get it working! Are you satisfied with this plan so far?